isn't it obvious it high demand? ridiculous really they don't seem to 
anticipate it

On Oct 13, 2011, at 11:28 PM, Dane Trethowan wrote:

> Hi!
> 
> I know its against list policy to forward messages but I think this message I 
> received from a friend of mine who works for one of Australia's big Mobile 
> company's to be extremely important for all list members who wish to update 
> their IOS devices,, this chap - who just happens to be totally blind - is a 
> mobile engineer with the company who gets hold of first-hand information on 
> Iphone etc.
> 
> 
> 
> Begin forwarded message:
> 
>> 
>> Owners of an iPhone, iPad, iPod Touch and Apple TV were yesterday able to 
>> update their devices to Apple’s new iOS 5 software, providing them with a 
>> number of new features and access to the company’s new cloud service iCloud. 
>> Update below.
>> 
>> Apple experienced problems of its own, with many users unable to update 
>> their devices because its servers were unable to cope with requests to 
>> activate their installs, pulling an “internal error occurred (3200)” message 
>> each time they attempted to install the update.
>> 
>> It appears that whilst Apple stuggled to cope with demand, ISPs were facing 
>> issues trying to keep traffic flowing through their networks, as Apple 
>> device owners attempted to download at least 600 megabyte updates.
>> 
>> One ISP, AAISP, was “caught unawares” and yesterday evening saw “silly high 
>> usage since around 18:40 [BST]” leading them to think that “something [was] 
>> clearly ‘up’ and there [was] some ‘internet event’ happening”.
>> 
>> As Cult of Mac notes, that “internet event” was the release of iOS 5, Mac OS 
>> X 10.7.2 and a number of new applications.
>> Throughout the evening, AAISP engineers posted on the company’s Incident and 
>> Status Page, noting just what was happening to its network as subscribers 
>> fired up their iTunes clients and updated their iOS devices:
>> 
>> At 8.53pm, they wrote:
>> This is worse than the world cup traffic!
>> 
>> Two minutes later:
>> Only clue is new Apple IOS5 stuff – if that is the cause I am impressed.
>> 
>> At 8:57pm:
>> Usage has just reached unprecidented levels – we have not seen anothing like 
>> this…
>> The team then saw that issues were being reported on other UK ISPs, forcing 
>> them to increase their core link to maximum output to cope with demand. The 
>> company was forced get its FireBrick team working hard to scale its CPU 
>> output and loads to cope with “unprecidented levels of usage”, something 
>> that could have failed users should it not have been adequately managed.
>> 
>> They also exclaimed that they knew that there was a Windows Update and 
>> Apple’s iOS 5 release, but didn’t believe that could have been just those 
>> updates.
>> 
>> However at 8:45am this morning, AAISP engineers confirmed that suspicion:
>> We are guessing this was IOS5 release.
>> 
>> TNW contributor Steve Kennedy noticed the spike at a London broadband 
>> exchange, sharing a graph of the traffic boost at the time:
>> The traffic at the LONAP (LONAP is a London Neutral Internet Exchange Point 
>> where Internet and content providers exchange traffic) increased from a 
>> normal peak of around 18Gb/s to around 28Gb/s.
>> 
>> This was just in the UK but will have almost certainly been mirrored across 
>> the world.
>> 
>> Did Apple break the Internet? Probably not. It just gave some ISP engineers 
>> a bit of a scare.
>> 
>> Update: Andy Davidson, the Director of LONAP, gave us this statement about 
>> the traffic:
>> The traffic was around twice what we would see on a typical Wednesday 
>> evening.  There was as much traffic as we would see for a major sporting 
>> event (such as England playing in the World or European cups).  Such volumes 
>> have never been seen before for a software upgrade.
>> Sean McGerty  |  Architect  | Converged Architecture & Design  |  Mobile & 
>> Converged Service Engineering  |  Optus Networks  |  1 Lyonpark Road, 
>> Macquarie Park NSW 2113  |   t: +61 2 8082 1258
>> **** DISCLAIMER ****
>> This e-mail may contain confidential information. If you are not the 
>> intended recipient, please notify the sender immediately and delete this 
>> e-mail from your system. You must not disclose this email to anyone without 
>> express permission from the sender. The contents of all emails sent to, and 
>> received from, Optus may be scanned, stored, or disclosed to others by Optus 
>> at Optus' discretion. Optus has exercised care to avoid errors in the 
>> information contained in this e-mail but does not warrant that the 
>> information is error or omission free.
>> QP Please think of the environment before printing this email
> 
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