Maybe but have they check the connection to the computer and tried a different USB port? Have they tried using a different wire from the device to the computer? Have they tried this on another computer? I would do all this first before uninstalling iTunes then do that. JST
Bubba bubbatheg...@gmail.com -----Original Message----- From: mac-access-boun...@mac-access.net [mailto:mac-access-boun...@mac-access.net] On Behalf Of John Gunn Sent: Saturday, December 03, 2011 11:59 PM To: Mac OSX & iOS Accessibility Subject: Re: iPhone not showing up in itunes Hello: I've heard of this kind of issue on a tech podcast and the fix was to re-install iTunes. When installing you won't have to worry about loosing data. John On Dec 3, 2011, at 6:56 PM, Eric Caron wrote: > Hello Listers, > > If anyone has had this happen I'd appreciate tips on how to get iTunes to recognize the phone. > > The situation is that good friends of mine that often share iPhone tips and help are now having the following problem > > > They updated to Snow Leopard from Leopard. Now when they plug in their iPhone 4 to the computer iPhoto recognizes that a phone is there but in iTunes it does not show up. I had them restart their computers and restart their phones but it did not change the problem. > > Also we did google and looked on the Apple site but we didn't find a answer. in most cases the help areas just assumed that when you plug in the phone to the computer it will show up in devices. Nothing was mentioned about what to do if that doesn't happen! > > I've bragged about how helpful this list is so I'm pushing the limits here to see if I can help them. I owe them for mush Apple help and would love to give back. In fact when my Mac Book showed up new in the box it was these friends who helped with my first big problem. that was... Finding the darn start button. That thing can be really hard for a newbie to find! > > Eric Caron > > <--- Mac Access At Mac Access Dot Net ---> > > To reply to this post, please address your message to mac-access@mac-access.net > > You can find an archive of all messages posted to the Mac-Access forum at either the list's own dedicated web archive: > <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> > or at the public Mail Archive: > <http://www.mail-archive.com/mac-access@mac-access.net/>. > Subscribe to the list's RSS feed from: > <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml> > > The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! > > Please remember to update your membership options periodically by visiting the list website at: > <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> > <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages posted to the Mac-Access forum at either the list's own dedicated web archive: <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> or at the public Mail Archive: <http://www.mail-archive.com/mac-access@mac-access.net/>. Subscribe to the list's RSS feed from: <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml> The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages posted to the Mac-Access forum at either the list's own dedicated web archive: <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> or at the public Mail Archive: <http://www.mail-archive.com/mac-access@mac-access.net/>. Subscribe to the list's RSS feed from: <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml> The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/>
