Hi,

Last week, I installed Mountain Lion and reinstalled DropBox by going to the 
http://www.dropbox.com
site and downloading the latest version of dropbox for the Mac. This is version 
1.4.12. When this dmg is extracted, you now have a DropBox.app that you simply 
copy in to the applications folder and open with command+o. When I did this, I 
was prompted for my Username and password and all installed perfectly.

Robert Carter


On Aug 10, 2012, at 5:14 PM, Eric Caron <eric_ca...@mac-access.net> wrote:

> Hi Gordon,
> 
>       Thanks very much for your help with this Dropbox mystery.  I repeated 
> the steps again and this time restarted my computer.  I then ran the Dropbox 
> installer 1.5.8.  Sadly it acted the same way.  It never asked me if I had a 
> account or needed to open one.  It just did Dropbox has no windows.
> 
> Earlier today before getting the tip to restart I had a sighted visitor so 
> asked him to try.  Even when he followed the sighted instructions it got to 
> the point where it had no info and never asked for my user name and password. 
>  
> 
> I used this same installer on my new Mac book Pro and the old Mac Book 
> following the process and it worked fine.
> 
> Any tips on what I can try with the Mini is appreciated.
> 
> Everything else seems fine on the Mini at the moment.  The Mountain Lion 
> update was done only yesterday. 
> 
>       I actually rely on DropBox so it is difficult not having it working on 
> this machine.
> 
> I'll probably try the 1.4 version again but don't think that will make a 
> difference. 
> 
> Again, tips wanted!
> 
> Eric Caron 
> 
> On Aug 10, 2012, at 1:20 PM, Gordon Smith <gor...@mac-access.net> wrote:
> 
>> Hi Eric
>> 
>> You missed one important step in the process I think.  After stopping the 
>> DropBox process, deleting the app, you didn't restart your machine.
>> 
>> I've found this to be important.  Remember also that, if you upgraded 
>> Mountain Lion from Lion, your existing app settings would stick, as long as 
>> they are compatible.
>> 
>> Gordon
>> 
>> On 10 Aug 2012, at 04:18, Eric Caron <eric_ca...@mac-access.net> wrote:
>> 
>> Hi Listers,
>> 
>>      I've followed the Dropbox tips carefully over the past discussions and 
>> used them successfully in the past.  today I installed Mountain Lion on my 
>> Mini and dropbox is not sinking.  it claims it does not have permission.
>> 
>> I stopped the Dropbox process in Activity Monitor.  I deleted the app 
>> completely from my mini and then ran the DMG of Dropbox from my desktop.  
>> Also later I repeated and ran it from my downloads.  I tried both version 
>> 1.5 and 1.4.
>> 
>> In all cases I got the dreaded Dropbox has no windows.  I was never asked 
>> for my sign in criteria.
>> 
>> I successfully followed this process and got Dropbox working on my Mac Book 
>> Pro.  So I'm surprised the same process is not working on the mini.
>> 
>> Tips would be greatly appreciated.
>> 
>> eric Caron 
>> 
>> 
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