Yes if the mac is refurbished that could be the problem and the apps
thatare on their were not purchased with you're account.

On 5/1/13, Matthew C <mcarell...@comcast.net> wrote:
> Did you get it refurbished? I ask this because I got mine that way. It had
> a
> couple apps on it like garage band. I am not able to update those because
> they were not purchased with my Id. Just a thought.
>
> -----Original Message-----
> From: mac-access-boun...@mac-access.net
> [mailto:mac-access-boun...@mac-access.net] On Behalf Of Cathy
> Sent: Tuesday, April 30, 2013 8:48 PM
> To: Mac OSX & iOS Accessibility
> Subject: Re: App store on the mac
>
> hello,
>
> I have been getting messages telling me that updates are available. when I
> click on update it says that updates are available for another account and
> I
> should sign in to that account. however I see no way to do this? I have
> gone
> to the apple store using safari but still can not find a log on field.
> why I would not get an automatic update is confusing to me. it sounds as
> though the mac is saying that I have two accounts, but when I check my
> users
> and groups it only has one user?
>
> any ideas out there as to what is going on?
>
> thanks, Cathy
>
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