Hi folks, What happned to me being visually impaired , when a moment lack of thought I pressed a download on my 4s iPhone I found I was unabled to use my 4s iPhone .The new software was extremely difficult to see the colour system, together with the icons.. My dearest husband was unable to help as he put's it he is not only visual impairment but a Luddite as far as computers and iPhones are areconcerned. I did try to get some kind of help with the helpline through my added care assistances package. unfortunately they were unable to assist me over the phone. So I did a roundtrip of 100 miles to the nearest Apple shop.We spent over 4 hours there !. Because the only way they were able to help was ,and make it easier for me to see icons. was to givmeme brand new 4s iphone with old 6's software all ready on it . It tock hours downloading all the relevant information apps,and plus over 400 photographs. What a way to spend ,ones birthday! The young lady that helped me, she kindly sent my comments,to Apple in the hopes of some kind of notice informing people that may be new to downloading software that cannot be reversed before any one eles has to go through same experience as I did .I do hope helps others bye Zaylyia . zaylyiala...@talktalk.net
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