Hello everybody Firstly a gentle reminder that this list has an extensive archive whose users it would help very much if we could all, and I do mean all, take a little care with subject lines. Thank you. Now, regarding the response from Apple’s accessibility team. This sounds refreshing. However, remember that Skype is now very much a part of the Microsoft domain and, inherently, Apple and Microsoft don’t exactly do more than rub along together because they must. Their user-base is always going to be cross-threaded and, because of that fact, they will at times find occasions where they need to liaise a little. For instance, BootCamp and Windows interact together so it is necessary for the two competing giants to interact somewhat and even go against the grain by cooperating.
Be that as it may, I can certainly see the logic in their response on this occasion. It is frequently the case, in my experience, that a developer simply hasn’t followed Apple’s guidelines rigorously enough and that results in issues which they themselves do not test for because for them, the issue does not arise by virtue of the fact that they have no need for accessibility. Thus, it falls to users such as ourselves to inform and, at times, educate the developer. I’m not suggesting that the word “Educate” is necessarily appropriate in this instance. However, informing the developer would seem to be a necessary first call I would think. But it also strikes me as positive that Apple has suggested a willingness to investigate their end. I would encourage all users of products like this to try to work with developers to resolve such issues. This is an avenue down which I have frequently strayed in order not just to help myself, but others as well. After all, fixing the problem for me usually means it’s fixed for others as well. I can think of dozens of instances whereby developers have listened to me and, in varying degrees, worked with me to resolve issues. One of those which immediately springs to mind is British developer “Coriolis Systems”. Their main programmer and I had an extensive dialogue at one time to address an issue with one of their products. I was able to give him definitive instructions regarding the use of VoiceOver to interact with the Coriolis product and, as a result, he was able to determine what was wrong, and fix it. Another such developer is the developer of Data Recovery Guru. He went so far as to send me source code of a pre-released product so that I could have a look at the programming techniques he used and also the techniques he used to fix the problem. He documented all of the routines very carefully for me and I am still to this day using that source code, not in real terms yet, but as an example as to how to do things like access data sources such as storage media. This will undoubtedly eventually help me in my quest to turn Mac Access into not only a provider of accessibility resources, but also accessible software written with VoiceOver in mind from the ground up. Anyway, I am waffling. Nice to see that Apple has shown willing to be of assistance. Kind regards <--- Gordon Smith ---> <gor...@mac-access.net> Information Technology Accessibility Consultant; Proud To Be Providing Help & Support To The Staff And Students Of the Visually Impaired Department at Sunnyside Academy, Middlesbrough, United Kingdom; In Addition To Braille Transcription services. On 28 Mar 2014, at 20:51, matthew Dyer <matthew.dy...@icloud.com> wrote: For some time now I have been having some problems with vo and Skype and having what appear to be focus problems. Here is the response from apple accessibility and the message I sent to them regarding this. It gives a better idea of what I am experience. Was wondering if anyone here see this. <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages posted to the Mac-Access forum at either the list's own dedicated web archive: <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> or at the public Mail Archive: <http://www.mail-archive.com/mac-access@mac-access.net/>. Subscribe to the list's RSS feed from: <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml> As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/>
