Juaanita,

K3000 will automatically detect compatible scanners whose TWAIN drivers are 
installed on your Mac. My suggestion would be to quit K3000, unplug the scanner 
from your Mac, go to Epson’s website, download the latest TWAIN driver for your 
model of scanner, install the driver, re-attach the scanner, launch K3000,, and 
attemtp to initiate a scan job from within K3000. I believe at this point K3000 
will auto-detect available compatible scanners and list them for you.

If that doesn’t work, please post back and include the exact scanner make and 
model, driver version, connection type, OS version,.

HTH,
Bryan
 

On Jul 6, 2014, at 8:22 PM, Juaanita Marttin <jordmar...@suddenlink.net> wrote:

> I can’t get the Epson scanner to scan so I put the disk in to see if I needed 
> to install something from it.  The only thing I see in the Epson menu is the 
> quit command.  Now I can’t get the slot loading door on the external disk 
> drive to pop the disk out.  I thought the command was the far right button on 
> the top row plus e.  
> Is that not the command to get the disk out?
> Also, when I try to scan with the K3000, it just says dimmed or waiting for 
> scan.
> I didn’t see anywhere to set up the scanner with the software.  
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