Juaanita, K3000 will automatically detect compatible scanners whose TWAIN drivers are installed on your Mac. My suggestion would be to quit K3000, unplug the scanner from your Mac, go to Epson’s website, download the latest TWAIN driver for your model of scanner, install the driver, re-attach the scanner, launch K3000,, and attemtp to initiate a scan job from within K3000. I believe at this point K3000 will auto-detect available compatible scanners and list them for you.
If that doesn’t work, please post back and include the exact scanner make and model, driver version, connection type, OS version,. HTH, Bryan On Jul 6, 2014, at 8:22 PM, Juaanita Marttin <jordmar...@suddenlink.net> wrote: > I can’t get the Epson scanner to scan so I put the disk in to see if I needed > to install something from it. The only thing I see in the Epson menu is the > quit command. Now I can’t get the slot loading door on the external disk > drive to pop the disk out. I thought the command was the far right button on > the top row plus e. > Is that not the command to get the disk out? > Also, when I try to scan with the K3000, it just says dimmed or waiting for > scan. > I didn’t see anywhere to set up the scanner with the software. > <--- Mac Access At Mac Access Dot Net ---> > > To reply to this post, please address your message to > mac-access@mac-access.net > > You can find an archive of all messages posted to the Mac-Access forum at > either the list's own dedicated web archive: > <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> > or at the public Mail Archive: > <http://www.mail-archive.com/mac-access@mac-access.net/>. > Subscribe to the list's RSS feed from: > <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml> > > As the Mac Access Dot Net administrators, we do our very best to ensure that > the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and > worm-free. However, this should in no way replace your own security > strategy. We assume neither liability nor responsibility should something > unpredictable happen. > > Please remember to update your membership preferences periodically by > visiting the list website at: > <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> > <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages posted to the Mac-Access forum at either the list's own dedicated web archive: <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> or at the public Mail Archive: <http://www.mail-archive.com/mac-access@mac-access.net/>. Subscribe to the list's RSS feed from: <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml> As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/>