This might be a case for putting the phone in DFU mode. To do this, hold down the home and power buttons symoltaniusly for around 20 seconds and let up off of the power button first and the home button around 5 seconds after. Then, use iTunes either on your mac or PC to reflash your phone.
-----Original Message----- From: mac-access-boun...@mac-access.net [mailto:mac-access-boun...@mac-access.net] On Behalf Of Leo Bissonnette Sent: Sunday, 28 September 2014 04:12 To: OS X & iOS Accessibility Subject: Upgrading to iOS 8: Having A Problem Upgrading Hello, Today we have decided to update our various iPhones and iPads. We started with my son-in-law's iPhone and have found that his phone isn't responding. We have left it for over an hour and it's at a blank screen. He started the process connected to power, starting the upgrade directly from the phone. Wondering if we should do the upgrades using our Macs? Any thoughts/suggestions. Thanks in advance. Leo Leo A. Bissonnette, Ph.D. <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages posted to the Mac-Access forum at the list's public Mail Archive: <http://www.mail-archive.com/mac-access@mac-access.net/>. Subscribe to the list's RSS feed from: <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml> As the Mac Access Dot Net administrators, we always strive to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages posted to the Mac-Access forum at the list's public Mail Archive: <http://www.mail-archive.com/mac-access@mac-access.net/>. Subscribe to the list's RSS feed from: <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml> As the Mac Access Dot Net administrators, we always strive to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/>
