Usurious shipment schemes are the way a growing number of eBay sellers seem to make their living. That and misrepresenting the goods they are flogging. (These are often the guys who won't give feedback until they've received feedback, just to put extra pressure on the buyer)
It's important for everyone to make it perfectly clear to the other party that you see through their ruse. Polite emails pointing out your position followed by direct phone call or fax if you have the numbers. At the same time, to guard you feedback rating, you must not jump on the flaming-email-neg-feedback wagon too soon and make sure that you keep good records of every detail of the transaction. I believe people do read feedback and, as long as you word it well, can make the right conclusion about who was the wronged party. Don't forget you can make follow up feedback as well.
I've never had a need to go as far as filing complaints or bringing in Squaretrade, but a threat to do so gained me a refund on one deal (a different situation from yours) Emails weren't being answered in this case. It took a fax and a phone call to get action. Of course I was not reimbursed for any extra costs incurred in the deal including the difference in the exchange rate between the time of the payment and the refund. Not completely satisfactory - cost of doing business.
If you don't get all the info you need here try the forums at eBay.
Good luck,
Ken
On Saturday, December 18, 2004, at 01:11 AM, James Fraser wrote:
Hello Again,
Is anyone familiar with the circumstances under which eBay will cancel an
auction? Is a seller trying to sneak in charges not listed in the auction
on the PayPal invoice grounds for having the auction considered null and
void?
Also (and this is *very* important to me) if an auction is cancelled, does
that mean the seller can still ding your feedback?
For those of you on the edge of your seats over my wretched predicament, I
am in the process of typing up the whole Sick and Sordid saga. Even if
you're not on the edge of your seat, other people's mistakes/misfortunes
always make for good comedy and I'm sure you could use a good laugh during
the holidays. <gives "thumbs up" sign>
Best,
James Fraser
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