Thanks, Mike. I am running XP. I haven't installed anything, but my daughters are the ones who use the Dell the most, and unfortunately, there is probably some spyware on it (teenagers and spyware go hand-in-hand). Virus scan was done just a day or two ago, and I don't have anything to scan for spyware. I'll give your attachments a try and let you know what I find.
On Mon, 21 Mar 2005 19:25:44 -0500, MUGWump <[EMAIL PROTECTED]> wrote: > Date sent: Mon, 21 Mar 2005 07:23:18 -0500 > From: Gretchen Summers <[EMAIL PROTECTED]> > > > > For some reason our Dell, running XP, suddenly won't shut down. I > > have to hold in the power button to get it to do so. I suspect some > > application running in the background that won't quit might be the > > culprit. Can anyone suggest a way to resolve this? > > If you were running an older version of Windows (9x/Me), I'd say give it > the three-fingered salute (Ctrl-Alt-Del) which would open the Close > Program window, select an item and hit End Task, then try again to shut > down. Repeat as necessary until you get the right one. But I tried that > on an XP machine once and couldn't figure out what to try. (I'm posting > this for anyone who may have this kind of problem with 9x/Me.) > > I presume that no one has installed anything in the last few days (which > would lead to a likely culprit) right? And have you done a virus scan and > spyware scan (with updated definitions)? > > An alternate way of doing what I've described above is by using the "PC > Magazine" utility "End It All". I use it a lot to minimize memory use for > tasks such as CD burning. There are two versions of this program, and I > have 'em both--the original EndItAll is a lot more conservative as to > what it'll expose for shutting down, so I'd recommend you try that one > first instead of EndItAll2. Just select what you do and don't want it to > shut down, then hit the "end it all" button. It's a one-shot deal; > everything will reload next time you boot, so you don't lose anything. It > also gives you the flexibility to try different things so you can > identify what's causing the problem and then uninstall it. > > I'll email you off-list with zip files of the two programs. > > Later on, > Mike > > -- > I'm a MUGWump: My "MUG" is on the Mac side of the fence (since mid-2002), and > my "Wump" is on the PC side (since 1989). I've been on the trailing edge of > computer technology since 1987 and love it! [P.S.] Due to limitations on this > account, please send binaries to <[EMAIL PROTECTED]> and a confirmation note > here. > > -- > Mac-N-DOS is sponsored by <http://lowendmac.com/> and... > > / Buy books, CDs, videos, and more from Amazon.com \ > / <http://www.amazon.com/exec/obidos/redirect-home/lowendmac> \ > > Support Low End Mac <http://lowendmac.com/lists/support.html> > > Mac-N-DOS list info: <http://lowendmac.com/lists/mac-n-dos.shtml> > --> AOL users, remove "mailto:" > Send list messages to: <mailto:mac-n-dos@mail.maclaunch.com> > To unsubscribe, email: <mailto:[EMAIL PROTECTED]> > For digest mode, email: <mailto:[EMAIL PROTECTED]> > Subscription questions: <mailto:[EMAIL PROTECTED]> > Archive: <http://www.mail-archive.com/mac-n-dos%40mail.maclaunch.com/> > > iPod Accessories for Less > at 1-800-iPOD.COM > Fast Delivery, Low Price, Good Deal > www.1800ipod.com > -- Gretchen Summers [EMAIL PROTECTED] -- Mac-N-DOS is sponsored by <http://lowendmac.com/> and... / Buy books, CDs, videos, and more from Amazon.com \ / <http://www.amazon.com/exec/obidos/redirect-home/lowendmac> \ Support Low End Mac <http://lowendmac.com/lists/support.html> Mac-N-DOS list info: <http://lowendmac.com/lists/mac-n-dos.shtml> --> AOL users, remove "mailto:" Send list messages to: <mailto:mac-n-dos@mail.maclaunch.com> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/mac-n-dos%40mail.maclaunch.com/> iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com