On 29/11/05, Mark Benson <[EMAIL PROTECTED]> wrote: > Several people, my dad included, have informed me recently that the e- > mail service that is provided with BT Yahoo! broadband has a very > poor SPAM filter system that is indiscriminately stopping e-mails and > filtering them out of people's inboxes as 'Bulk Mail' The 'Bulk Mail' > folder is flushed every 30 days and these legitimate e-mails are > lost, for good. Among things that have been found in the Bulk Mail > box on accounts I have seen are order confirmations from online > stores like Tesco and Amazon, e-mails from Banks and Building > Societies, and e-mail from online services like eBay and PayPal. > > The answer is simple. Log into your BT Yahoo! webmail page and turn > the filter off, as soon as possible. This is not a joke, or an over > reaction, legitimate e-mail is being trashed here. > I can confirm this - a client of mine claimed they never received mail from me. When I investigated during a visit, I discovered all my mail from m4mac.co.uk was being caught by the spam filter. Oddly, mail from my gmail account was successfully delivered! Go figure ...
I attempted to adjust the spam filter with Safari with no success - ran out of time on the client session, so never resolved. While I am on a 'rant', my experience as an IT professional in dealing with BT Internet and their various 'entities' such as OpenWorld, BT-Yahoo!, BT broadband - has been nothing short of appalling. I would estimate that 90% of my ISP related visits to clients are BT related. I suppose I should write a letter to their CEO thanking him for all the business opportunities created for me by what must be the most incompetent technology company in Britain. Recently I talked a client out of signing up for BT Broadband and referred them to Zen. They called me yesterday to thank me for the 'excellent advice' - the irony is that by suggesting a competent ISP, I 'did' myself out of a job! So everybody - sign up with BT they are wonderful (for my bank balance) - and when you reach the point of despair - my number is at the foot of this message! </RANT> Dave -- http://www.m4mac.co.uk Help, Troubleshooting, Coaching for Mac Users 07958 773472 -- Mac UK is sponsored by <http://lowendmac.com/> and... 123Inkjets.com <http://lowendmac.com/ad/123inkjets.html> Support Low End Mac <http://lowendmac.com/lists/support.html> Mac UK list info: <http://lowendmac.com/lists/mac-uk.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[email protected]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/mac-uk%40mail.maclaunch.com/> iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com
