Hi Dan,
I forwarded your email on to 2 of my techs to get them involved.  Problem
is that 1 has now left town for the week on a project.
But b4 he caught a plane, he responded with this...
>>Have all the printers set up to use TCP/IP, and they need to be on the
same
subnet.  Dan is correct in the meaning of protocol.  To determine which
protocol is being used, you would have to look at the networking setting
for
the computers.
NetBios is an older protocol, been around for awhile and used on Windows
networks.<<

The other one initially wrote:
>>Each HP printer or Printserver has a choice of which protocols are
enabled
and setup.  Typically they are TCP/IP, Appletalk and Netware. They need
to
make sure the correct protocols are setup.
In order to see a device in the network neighborhood, it must broadcast
it's
netbios name.  If it does not have one, then you will not be able to see
it.
It's not just being on the same wire, it is whether they are talking the
same language.<<

Good luck,
Jeff Slyn, Owner
SLYN Systems & Peripherals
(502) 426-5469
serving Kentuckiana clients 7 days a week since 1985!


On Sun, 1 Feb 2004 11:14:11 -0500 Dan Crutcher <dcrutcher at loumag.com>
writes:
> Jeff:
> 
> When you say "protocol," I presume you mean the "language" that 
> devices 
> on the network use to communicate, such as TCP/IP, Appletalk, 
> IPX/SPX. 
> How does one determine what protocol any particular computer (Mac or 
> 
> PC) or printer is using?
> 
> My Powerbook, running OS X Panther, is using TCP/IP to communicate 
> with 
> some network devices -- routers, the Internet, etc. -- and Appletalk 
> to 
> communicate with others (printers, peer-to-peer file sharing on our 
> 
> LAN). The PCs are clearly using TCP/IP to communicate on the 
> Internet, 
> but I don't know what they use for printing and LAN file sharing. 
> How 
> would I find that out?
> 
> I've never really known what the term "NetBios" means -- is that a 
> communications protocol and if so, is it the standard for LAN 
> communications in the PC world, as Appletalk has been in the Mac 
> world? 
> Once I do discover what protocol the PCs are using to talk to 
> printers, 
> is it something that I can change on the printer side, using its 
> configuration menus, or on the PC side (using the Network control 
> panel?).
> 
> Can a printer be set up to communicate using different protocols 
> depending on which machine is doing the talking? My LaserJet 5, for 
> 
> example, _seems_ to be set up to handle both Appletalk and TCP/IP 
> protocols (both give a status of "Ready" when I print out the 
> printer's 
> configuration sheet. That would seem to indicate that it's ready to 
> 
> communicate with either protocol. Is that the way it works?
> 
> Sorry for so many questions, but I really need to understand how 
> this 
> protocol thing works. I appreciate your help.
> 
> Dan


> > Dan,
> > Could be a couple of things.  The printers are hooked up on 
> ethernet, 
> > but
> > what protocol are they using?  If the LJ4000 can only be seen by 
> the
> > Macs,
> > I'd suspect the printer isn't using a protocol the Windows boxes 
> are
> > using -
> > thus no communication.  They (the Windows machines) can see the 
> printer
> > directly connected to the other Windows machine because of the 
> common
> > protocol.  It could be TCP/IP or NetBios.
> >
> > That's where I would start.
> >
> > Jeff Slyn, Owner
> > SLYN Systems & Peripherals
> > (502) 426-5469
> > serving Kentuckiana clients 7 days a week since 1985!

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