George, Should you need to download the drivers, copy the full link. I noticed that both links have been broken. You may find it corrected below.
Ward On Jun 8, 2007, at 8:56 PM, Ward Oldham wrote: > Hi George, > > On the surface, it would be prudent to make sure you have installed > the latest drivers compatible with your version of OS X. > > HP ScanJet 3500c (driver version 8.4) > http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex? > softwareitem=sj-31472-2&lc=en&cc=us&dlc=en&product=73488&os=219&lang=e > n > > HP Photosmart 7400 series (driver version 3.1) > http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex? > softwareitem=ps-31553-2&lc=en&cc=us&dlc=en&product=397785&os=219&lang= > en > > Both are hefty downloads. Check the above versions with what shipped > with the product. It may eliminate the need to download. > > Frequently before going to this trouble, it may be smart to try a > series of quick fixes first, particularly if both devices worked as > one would expect when you originally installed them. > > Among these . . . > > Boot from your OS X Install DVD, run Disk Utility and Repair disk. > or > Repair with a commercial utility i.e. Disk Warrior or Techtool Pro. > > Repair disk permissions. > > Delete the printer from the list in Printer Setup, then re-add the > printer. > > Delete scanner and/or printer preferences. (you may have trouble with > this one). > > > I suspect your problem with the printer printing a second blank page > might be a carriage return or two, inadvertently creating the second > page. Check your document. > > Good Luck! > > Ward Oldham > > On Jun 8, 2007, at 6:49 PM, George H.Yankey wrote: > >> The problems with our scanner are; sometimes it responds to the >> scanner >> buttons and sometimes it doesn't and on occasion it freezes in the >> middle of a scan. The printer frequently runs a second blank page >> when >> there is only one page in the documents; also, it sometimes >> freezes in >> the middle of a job then I have trouble restarting or deleting the >> job. >> George >> On Jun 8, 2007, at 11:43 AM, Lee Larson wrote: >> >>> On Jun 8, at 11:06 AM, George H.Yankey wrote: >>> >>>> We are using a HP Scanjet 3500 series scanner and a HP Photosmart >>>> 7400 >>>> series printer and are having problems with both. We have the >>>> original >>>> CD drivers for both and are thinking about uninstalling both >>>> drivers >>>> and starting over. Would that be a good idea ? >>> >>> It probably couldn't hurt anything to do so, but what are the >>> problems? >>> >>> >>> _______________________________________________ >>> The next Louisville Computer Society meeting will >>> be June 26 at MacAuthority, 128 Breckinridge Lane. >>> Posting address: MacGroup at erdos.math.louisville.edu >>> Information: http://www.math.louisville.edu/mailman/listinfo/ >>> macgroup >> >> >> _______________________________________________ >> The next Louisville Computer Society meeting will >> be June 26 at MacAuthority, 128 Breckinridge Lane. >> Posting address: MacGroup at erdos.math.louisville.edu >> Information: http://www.math.louisville.edu/mailman/listinfo/macgroup > > _______________________________________________ > The next Louisville Computer Society meeting will > be June 26 at MacAuthority, 128 Breckinridge Lane. > Posting address: MacGroup at erdos.math.louisville.edu > Information: http://www.math.louisville.edu/mailman/listinfo/macgroup
