Thanks, Brad. I was quoting a mixture of facts, published numbers and prices and personal experience, and you responded with a comment about my attitude (and equated me with a Windows user, no less! Them's fightin' words!) and quoted only personal experience.
Address this fact: Even taking into account the technological differences between the services, how is 6 megabits for $43 faster than 20 megabits for $40? Your point about Insight ticking people off is a valid one (and the list of those people is long). But don't forget to take into consideration that AT&T has been in the bottom of the customer service barrel for a long time as well. Your success with AT&T customer service is anecdotal, as is mine with Insight. Mileages do vary. (Something upon which we can definitely agree!) ::-) j. On Sep 22, 2011, at 9:04 AM, Bradley Bishop <[email protected]> wrote: > From: Bradley Bishop <[email protected]> > Date: September 22, 2011 9:03:38 AM EDT > To: Topics related to Apple and Macintosh computers > <[email protected]> > Subject: Re: [MacGroup] MacGroup Digest, Vol 29, Issue 12 > Reply-To: Topics related to Apple and Macintosh computers > <[email protected]> > > > j.: Please don't take this the wrong way, but you sound a bit like one of > those Windows users we've all met before who never has any problems with > their computers and think Mac users are stupid for paying more for a computer > when you can get so many more gigaflops and terabytes for way less money with > a Windows machine. We switched to U-verse from DSL for internet and Insight > for TV and couldn't be happier. We have faster internet service and a much > more enjoyable TV experience (love the U-verse iPhone app!!!) and, thanks to > a 1-year promo, are paying significantly less than we were for our DSL and > Insight combined. And the customer service we have received from the Oxmoor > AT&T store has been wonderful -- and waaaaay better than even the best > experience we ever had at the Hubbard's Lane Insight outlet. > > Everyone's mileage will vary, of course, but most of us just want a reliable > internet connection with adequate-for-what-we-want-to-do speed and an > enjoyable TV/DVR experience. For anyone who Insight has left a bad taste in > their mouth (like it sounds is the case for the original poster of this > thread, Jane) then I would recommend U-verse without hesitation. > > > On Sep 20, 2011, at 11:24 AM, Jonathan Fletcher wrote: > >> Sorry, Nora, but have you compared the numbers? >> >> The top number published about UVerse is 24 Megabit, and AT&T says it costs >> $63. 20 Megabits with Insight is $45 and you can get all the way up to 50 >> Megs (a mostly out-of-reach $95, but there if you have to have it). The >> lowest Insight speed is 10 Megabit ($35) and the lowest UVerse is 3 Megabit >> ($38). >> >> If I paid for UVerse service just three dollars more than what I pay for 20 >> megabit service right now, I could get a whopping 6 Megabits! >> >> Now, Insight says those numbers are the maximum and doesn't promise them. >> That is understood, but I have never had a problem and typically get right >> around what they promise and frequently more. UVerse is supposed to be some >> kind of dedicated cable to your house, and you supposedly are not sharing >> that bandwidth with your neighbors, as is the case with Insight. While your >> connection may technically stay at the advertised speed, your ability to >> access the internet is still shared with the whole neighborhood--the choke >> point is just further up the street. >> >> I'll keep my Insight, er, ah, Time-Warner. > -- Jonathan Fletcher FileMaker 9/10/11 Certified Developer Fletcher Data Consulting [email protected] http://www.fletcherdata.com 502-509-7137 Kentuckiana's FileMaker Users Group Next meeting: Tuesday, September 27, 12:00 pm to 3:00-ish Blog: http://www.kyfmp.com _______________________________________________ MacGroup mailing list [email protected] http://www.math.louisville.edu/mailman/listinfo/macgroup
