On Mar 22, 2013, at 4:50 PM, Macs R We <macs...@macsrwe.com> wrote:

> Worse comes to worse you can telephone an agent. I had a problem where I knew 
> the answer to the questions, and the agent verified that I knew the answer to 
> the questions, but the website wasn't taking them anyway. She managed to 
> straighten out the entire account and we got it back, so my recommendation 
> is, call her.

What was her name?  And did you get her number?

;)


> 
> On Mar 22, 2013, at 3:45 PM, Kevin Callahan <kc...@mac.com> wrote:
> 
>> A few of us have forgotten our security questions for our AppleID's.  
>> We are told you can simply change the security questions.  However, the snag 
>> is that you need to have set up a "rescue email address" in order to do so.  
>> If you don't have a rescue email setup, it seems like you get into an 
>> endless loop when following this tech support page:
>> http://support.apple.com/kb/HT5312
>> 
>> How does one set up a rescue email address on an existing AppleID?  And will 
>> this allow one to then change security questions?
>> 
>> Tnx
>> 
>> 
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