Thanks for the detailed suggestion. Did as you describe, even waited for
mdworker to go quiescent, but still no joy.
-Carl

> You can try the following, which may or may not work.
>
> Open System Preferences / Spotlight.  Go to the Privacy tab.  Drag the
> icon of your hard drive into the box.  Confirm when it nags you about
> that.  Leave it in there 30 seconds or so, then take it out.  That will
> cause a complete Spotlight re-index of your drive, which is known to cure
> certain types of App Store colic.
>
> The reason it may not work is that the iWork suite seems to have a
> serial-number-ish validation protocol attached to it in addition to the
> usual App Store tracking, and this procedure may be insufficient to
> address that.
>
>
> On Dec 23, 2014, at 1:46 PM, Carl Hoefs <newsli...@autonomy.caltech.edu>
> wrote:
>
>> We have a new Mac mini and in the App Store it wants us to update Pages.
>> So one of the students entered his Apple ID and it popped up a panel
>> saying:
>>
>>    * Update Unavailable with This Apple ID *
>>  This update is not available for this Apple ID either
>>  because it was bought by a different user or the item
>>  was refunded or cancelled.
>>
>> But... there's no way provided to log into a different Apple ID!
>> Pressing
>> the "Update" button again just brings up the same idiot box skipping the
>> login step.
>>
>> So I log the student out, log into my account, enter my Apple ID, and
>> now
>> a panel pops up and says: "Unknown Error." with a button on the panel
>> that
>> says "Sign In", so I click on it. Guess what? Another panel!
>>
>>    * We could not complete your request. *
>>  There was an error in the App Store. Please
>>  try again later. (4)
>>
>> Am I the only one having this lovely user experience?
>> -Carl
>>
>>
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