At the moment my display does not work on the Mac via blue tooth and my i Mac 
is a 2012 model late! That's OK about my gender Jonnathan! I love this display 
so much that got another for work through the Government!

> On 13 May 2014, at 02:59 am, Jonathan Mosen <jmo...@mosen.org> wrote:
> 
> Hi Gigi. I am replying to you by Brailling into my Focus 14 Blue, connected 
> to a Macbook Air mid-2013 running Mavericks. Apple not only have the drivers, 
> they also include them in iOS.
> When you say the display is horrible in USB, there are no specifics I can 
> respond to I'm afraid. People who can help really need you to tell them what 
> specifically you consider horrible, what you're doing, what results you are 
> hoping for and what results you get. And obviously I'm very keen to be 
> helpful because you're right, any Braille display is an investment that 
> should last you a long time.
> I can only tell you that drivers exist and are functioning for many people 
> but not for some others. I'm not at all minimising your frustration but that 
> is why I attempted to explain the relationship between a Braille display and 
> the screen reader developer in my previous message.
> Apple Braille can be quite quirky, and that's the case with any display. But 
> if it's not working at all, then that's something Freedom Scientific is 
> always happy to help any screen reader developer work on if they need help. 
> The fact that the Focus family is working, and working well for many 
> customers, is testimony to the fact that Apple not only have the drivers but 
> the documentation to have written the drivers.
> Oh, and to Kawl, very sorry for getting your gender wrong. Major oops. :).
> 
> Jonathan
>> On 13/05/2014, at 1:40 pm, Eugenia Firth <gigifi...@me.com> wrote:
>> 
>> Hi Jonathan
>> Okay, but the only problem is that Apple says that freedom scientific has to 
>> turn in driver information to them I was told that my focus 14 could run on 
>> any computer. It will not pair with a Mac, and I know that this is just not 
>> like him Braille display that's the problem because another focus 14 will 
>> not pair with other Macintosh computers. The other thing is, mine  is 
>> horrible even in USB mode. This display is so bad even in USB mode that it's 
>> almost unusable.
>> 
>> I am sure that you can agree, I hope, that Braille displays are too 
>> expensive not to stay working once you get one. This situation is making me 
>> a little nervous about the long-term use of this display because how do I 
>> know that, even if it is fixed for now, it won't become unfixed down the 
>> road. These displays absolutely must work for a reasonable length of time 
>> for it to be worth it for us to pay the kind of money that we pay.
>> Regards,
>> Gigi 
>> 
>> Sent from my iPhone
>> 
>>> On May 12, 2014, at 6:12 PM, Jonathan Mosen <jmo...@mosen.org> wrote:
>>> 
>>> Hi Gigi and all, I'd like to try and set some expectations regarding what 
>>> customers should expect from what companies when it comes to Braille 
>>> displays.
>>> Kawl wrote to me a few days ago, and once we got past some terminology, I 
>>> established what he wanted was the ability to install Focus Blue firmware 
>>> updates via the Mac.
>>> Freedom Scientific presently doesn't produce any Mac software, but I agree 
>>> that it's not unreasonable to hope that if you've brought some hardware to 
>>> run on your Mac, you can upgrade it via that Mac. I can't give any 
>>> commitments at this point but I do want you and the list to know that the 
>>> request has been passed on and it is being taken seriously. Certainly 
>>> firmware upgrades are the responsibility of the Braille display 
>>> manufacturer, whoever that manufacturer is.
>>> There is another issue, and that involves some displays apparently not 
>>> working on certain variations of Mac. In this case, if the device is 
>>> working properly in all other situations, this is most likely to be an 
>>> issue for Apple to resolve. Any screen reader developer, in this case 
>>> VoiceOver, writes their own drivers to interface with a Braille display. 
>>> The only drivers Freedom Scientific write are for JAWS, which they also 
>>> produce. From time to time, something may happen which breaks support for 
>>> certain displays, and naturally this is highly frustrating for those 
>>> affected.
>>> I'm using the Focus 40 Blue regularly on a Mac with no issues. This doesn't 
>>> help anyone who is having trouble, but it does suggest that the problem may 
>>> be isolated to certain kinds of Mac, or even certain kinds of Mac produced 
>>> at a certain time, so Apple Accessibility is your best bet for this. Like 
>>> any tricky software issue, the more data Apple can get, I'm sure the more 
>>> likely it will be that they can isolate and ultimately solve the problem.
>>> I hope that's of some help.
>>> Jonathan
>>>> On 12/05/2014, at 1:18 am, Eugenia Firth <gigifi...@me.com> wrote:
>>>> 
>>>> Hi there '
>>>> I hope it works, but I might point out that if you call Freedom Scientific 
>>>> about your braille display like I did and you mention the words Macintosh 
>>>> computer, you are immediately told to call Apple. They won't even talk 
>>>> about it, no matter what your question is. I must say they sort of 
>>>> panicked when I asked about that cd that comes with the Focus 14. I didn't 
>>>> think it had a Mac installer on it since Apple puts those drives on our 
>>>> Macs, but I was hoping. I was told immediately no way should I put that cd 
>>>> in my Mac. They didn't know there was no way I was going to do that unless 
>>>> it was marked for that or they told me to do it. 
>>>> 
>>>> Regards, 
>>>> Gigi 
>>>> 
>>>>> On May 10, 2014, at 9:38 AM, Kawal Gucukoglu <kawa...@me.com> wrote:
>>>>> 
>>>>> I have written to Apple and to somebody who works in Freedom scientific 
>>>>> to see whether or not we can have firmware drivers as Mac installers. 
>>>>> Hopefully, we will get some results from that soon.
>>>>> 
>>>>>> On 10 May 2014, at 08:59 am, Annie Skov Nielsen 
>>>>>> <annieskovniel...@gmail.com> wrote:
>>>>>> 
>>>>>> Hi Kawal.
>>>>>> 
>>>>>> It is good to write to apple. It maybe requires a cooperation between 
>>>>>> apple and freedom scientiffic to get it to work again.
>>>>>> 
>>>>>> Best regards Annie.
>>>>>>> Den 09/05/2014 kl. 22.41 skrev Kawal Gucukoglu <kawa...@me.com>:
>>>>>>> 
>>>>>>> I have written to Apple access ability or is it the other way round! To 
>>>>>>> discuss with Freedom scientific. Hopefully, I will have a response 
>>>>>>> soon, and will share it with you all. I have also written an email to 
>>>>>>> Jonathan Mosen to ask him to encourage freedom scientific to put Mac 
>>>>>>> installers of their products on their website.
>>>>>>> 
>>>>>>>> On 9 May 2014, at 09:19 pm, Annie Skov Nielsen 
>>>>>>>> <annieskovniel...@gmail.com> wrote:
>>>>>>>> 
>>>>>>>> Hi Kawal.
>>>>>>>> 
>>>>>>>> I have 2 macs here, on the older mac it works on this mac from 2011 it 
>>>>>>>> will not load the driver as you said. I can not figure out what's 
>>>>>>>> going wrong.
>>>>>>>> 
>>>>>>>> Best regards Annie.
>>>>>>>>> Den 09/05/2014 kl. 21.05 skrev Kawal Gucukoglu <kawa...@me.com>:
>>>>>>>>> 
>>>>>>>>> it has nothing to do with the model, as the driver is stalled on the 
>>>>>>>>> bell display successfully. It is when you try and connect this 
>>>>>>>>> displayed via Bluetooth with the Mac.
>>>>>>>>> 
>>>>>>>>>> On 9 May 2014, at 06:57 pm, Teresa Cochran <batsfly...@me.com> wrote:
>>>>>>>>>> 
>>>>>>>>>> This seems very strange. I've had a Focus 40 blue since 2010 and it 
>>>>>>>>>> has updated perfectly. Is this possibly a difference between older 
>>>>>>>>>> and newer models?
>>>>>>>>>> 
>>>>>>>>>> Teresa
>>>>>>>>>> 
>>>>>>>>>> Visualize whirled peas.
>>>>>>>>>> 
>>>>>>>>>>> On May 9, 2014, at 10:38 AM, Kawal Gucukoglu <kawa...@me.com> wrote:
>>>>>>>>>>> 
>>>>>>>>>>> Hello.
>>>>>>>>>>> 
>>>>>>>>>>> After updating the firmware on my Bluetooth Focus 40, it will not 
>>>>>>>>>>> pair to the Mac via Bluetooth as it says Failed to load Driver.
>>>>>>>>>>> 
>>>>>>>>>>> Suppose I'll have to send an e-mail to Accessibility.
>>>>>>>>>>> 
>>>>>>>>>>> Kawal.
>>>>>>>>>>> 
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