Thank you Alex for your response, in fact maybe I didn't explain things fully, 
I am using the function key with all function key but to no avail.

Still appreciate help, many thanks.

Elaine.

Sent from my iPhone

> On 27 Aug 2014, at 10:01 pm, Alex Hall <mehg...@icloud.com> wrote:
> 
> If that setting is checked, that means you must press the function key 
> (bottom left) to use the top row for volume, brightness, and other controls. 
> If not checked, that top row of keys by themselves will access the controls, 
> and the function key is needed for any keystroke involving one of them (such 
> as ctrl-f8).
>> On Aug 27, 2014, at 4:46 PM, Elaine O Neill <lain...@eircom.net> wrote:
>> 
>> 
>> 
>> Sent from my iPhoneHello all,
>> 
>> Hope you can help!
>> The use function keys to control volume, mute etc., have now ceased to 
>> function on my Mac.
>> 
>> I have checked in system preferences under keyboard and all is correct that 
>> is use function f11 f12 etc., is checked.
>> 
>> Any help welcome.
>> 
>> Regards.
>> 
>> Elaine.
>> 
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> Have a great day,
> Alex Hall
> mehg...@icloud.com
> 
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