Hi, you do not need an OS X disk anymore. It will download right from the app 
store.

Matt Dierckens
Macintosh Trainer
Blind Access Training
www.blindaccesstraining.com
1-877-774-7670 ext. 3
Work email:matt...@blindaccesstraining.com
Personal email: matt.dierck...@gmail.com

> On Nov 27, 2014, at 16:56, Joanne Chua <shuang.an...@gmail.com> wrote:
> 
> Hi,
> is there a step by step guide on how to reformat?
> 
> I also don't have any os disk...
> 
> Thanks
> 
> 
> Joanne Chua
> The flip side of Inclusion is Exclusion.
> Leaders For Tomorrow 2013 Candidate
> Send from my iPad
> 
> On 28 Nov 2014, at 8:15, Matt Dierckens <matt.dierck...@gmail.com 
> <mailto:matt.dierck...@gmail.com>> wrote:
> 
>> Hi. There is a way of deleting the user account off of the mac, and creating 
>> a new user without reformatting.
>> Although, if you're giving that mac to someone, reformatting is your easiest 
>> and quickest option.
>> 
>> Matt Dierckens
>> Macintosh Trainer
>> Blind Access Training
>> www.blindaccesstraining.com <http://www.blindaccesstraining.com/>
>> 1-877-774-7670 ext. 3
>> Work email:matt...@blindaccesstraining.com <http://blindaccesstraining.com/>
>> Personal email: matt.dierck...@gmail.com <mailto:matt.dierck...@gmail.com>
>>> On Nov 27, 2014, at 16:30, Joanne Chua <shuang.an...@gmail.com 
>>> <mailto:shuang.an...@gmail.com>> wrote:
>>> 
>>> Hi, thanks.
>>> i have nothing of important there.
>>> Just wondering, is there a quicker way to remove content and user profile 
>>> without reformating the harddrive?
>>> 
>>> 
>>> Joanne Chua
>>> The flip side of Inclusion is Exclusion.
>>> Leaders For Tomorrow 2013 Candidate
>>> Send from my iPad
>>> 
>>>> On 28 Nov 2014, at 7:55, "'Chris Blouch' via MacVisionaries" 
>>>> <macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com>> 
>>>> wrote:
>>>> 
>>>> Depends on how safe you require. Usually just formatting the drive and 
>>>> reinstalling the OS should get you there. Sure, it's possible that with 
>>>> the right forensics software somebody could revive your files but is that 
>>>> really a concern?
>>>> 
>>>> CB
>>>> 
>>>>> On 11/27/14, 3:38 PM, Joanne Chua wrote:
>>>>> Hi all,
>>>>> 
>>>>> I'm selling off my old mac book air.
>>>>> Just wondering, is that a quick and safe way to remove all it's content 
>>>>> and user profile, ready for the new owner?
>>>>> 
>>>>> All your help is welcome.
>>>>> 
>>>>> Thanks very much
>>>>> 
>>>>> 
>>>>> Joanne Chua
>>>>> The flip side of Inclusion is Exclusion.
>>>>> Leaders For Tomorrow 2013 Candidate
>>>>> Send from my iPad
>>>> 
>>>> -- 
>>>> ¯\_(ツ)_/¯
>>>> 
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