Hi Andrew, Thats great! Most companies want positive feed back. They quickly grease any squeaking wheels because there reputation is at stake! may be Universal Audio needs some face time!!! ;) Thanks Keep up the good work. Chuck
CHUCK REICHEL soundpicturerecord...@gmail.com www.SoundPictureRecording.com 954-742-0019 Isaiah 26 : 3 Thou wilt keep him in perfect peace, whose mind is stayed on thee: because he trusteth in thee. In GOD I Trust On Dec 3, 2014, at 12:09 PM, Andrew Lamanche wrote: > Hi Listers, > > I recently asked questions about WD My Cloud storage device application > accessibility. Frustrated by lack of accessibility for such an interesting > device, I have been writing to WD to try to make them understand the > difficulties Voiceover users face. Firstly, I had issued a support ticket on > their website to which initially I received no answer. Worried that they > might shove accessibility under the carpet, I had an idea of finding them on > Facebook. I wrote on their wall outlining the difficulties I was having with > their desktop app and urging them to improve accessibility. Much to my > surprise and subsequently excitement, I got a positive response. WD team > member has also just responded to my support case, asking for more details of > my difficulties which I have just responded too. > > I was just wondering whether it might help if others who also have this > device and already said they had trouble accessing the desktop app, could > also write on WD’s wall on Facebook. I mean write courteously and firmly > with a request for improvements to accessibility, especially if you had tried > other related software to the WD My cloud devices. I hope we may be on the > winner here. never thought Facebook carried so much clout! > > Best wishes > > Andrew > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
