Please forgive my last message. I thought you were someone else I know who 
definitely lives in Australia.

Debbie
 

-----Original Message-----
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of Sabahattin Gucukoglu
Sent: Friday, 15 May 2015 12:07 AM
To: macvisionaries@googlegroups.com
Cc: discussion for friends and relatives; applesuppor...@yahoogroups.com
Subject: I'm Blacklisted From EU Right of Withdrawal Refunds

Whether temporarily or permanently, I don’t yet know, but it would appear that 
Apple have blacklisted me from no-questions-asked refunds, as described here:
http://readwrite.com/2015/01/13/apple-blocks-app-store-refund-abusers

I’ve only used the facility once to return an inaccessible Mac app from the 
MAS.  However, it seems that after a justified refund of an iOS app, now in 
progress, which I explicitly indicated was for accessibility reasons, my 
account is in the blacklisted state and I can no longer buy apps without waving 
my rights (which I’m fairly sure verges on the illegal if not actually).

If you are hoping, as I was, that this refund process might help you rightfully 
return digital products that are not fit for purpose because they are 
inaccessible, you might have to think again.  I’d just arranged things to make 
more use of this feature, by turning off automatic downloads and removing every 
app from my devices and iTunes, with the intention of testing every incoming 
app and ultimately ending up only with those apps which should justifiably be 
on my devices and on my account because they were accessible.  Sadly, this 
doesn’t seem to be possible now.  I of course think it should.  We shouldn’t be 
paying for apps which aren’t accessible, merely because it’s easy to do so and 
hard to avoid.

I’ll let you know if my account ever ceases to be blacklisted.  If you have any 
information, let me know.  It’s entirely possible the normal state of affairs 
will resume after my outstanding refund is complete, but I’d love to hear if 
anyone else has had this issue after just two refunds.

Cheers,
Sabahattin

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