I went to the VoiceStream website, and read in the frequently asked questions the recommendations for what to do if you were having problems restoring previously purchased voices. In order to access a different network, which they recommend if you're having a problem, I turned off Wi-Fi and try to get the voices using the T-Mobile LTE network. The same result. Downloading failed. I then re-enabled Wi-Fi and tried downloading again. As was the case with the very first time I tried downloading a voice, I got to 87%, then I got the failure notice. Subsequent attempts at downloading result in immediate failure notice. No 87% no percent of any kind. I can't imagine what's going on here. But I don't think it is my Wi-Fi network. Again, I have tried with more than one voice. Only the first attempt at downloading gives me any progress before a failure notice occurs. I even reentered my iTunes password. If you double tap on restore voices, even though it doesn't say it is a link, it does ask for your iTunes password. I should say your iTunes Store password. Anyway, I reentered that and it's not helping. If anybody has any ideas what I need to change on this phone, I am all ears. Mary
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