So somewhere within facetime there is a volume issue. Does she have any issues with volume in any other situation on her Mac?
-----Original Message----- From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] On Behalf Of Kristeen Hughes Sent: Monday, 29 February 2016 7:15 AM To: macvisionaries@googlegroups.com Subject: Unable to hear FaceTime calls on a Mac Pro I have a friend who has to use her computer to answer calls made to her iPhone. The computer is set up to do this and sometimes it works fine. It has been problematic for several weeks now. The iPhone is nearby, but when she answers the iPhone with the Mac she can not hear the caller. Callers can hear her with no difficulty. She uses a set of EarPods on the Mac, and they work fine for other things and when used with the iPhone. In system preferences all looks as it should with nothing muted and volume is not zeroed. I can’t figure out what happens to cause this behavior and how to correct it when it occurs. It seemed to fix itself the first time it happened, but not this time. She has severe physical disabilities so this is a very necessary thing for her. If she is using the computer, she cannot use the iPhone. Both the phone settings and the mac settings appear fine. She is signed in through her Gmail address, obviously since she can actually answer the calls, but not hear them. Any info would be appreciated. Kristeen . -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
