Hi Sandy,

I have experienced this issue intermittently.  Two things that have helped, 
have been first to try interacting with the message body.  VO Left and right 
arrow will navigate you between message body and message headers.  When you 
know you're on the message body, interact.  You should then be able to read the 
message.

When that doesn't work, I have found that turning VO off and on again while in 
the message will usually do the trick.

Neither of these solutions is particularly convenient, but they do work. :)  
HTH,
Donna
> On Aug 13, 2016, at 5:45 AM, Sandra E. Finley <finleykn...@gmail.com> wrote:
> 
> I have never been able to efficiently read the body of an email message and 
> it is very annoying. 
> The only way I can read the text is to  down arrow  a couple of times and 
> then swipe down  or continue down arrowing.  Here is what I have tried:
> . 
> I open email messages with either enter or command o. In both cases VO says, 
> "message headers."  Then I attempt to read the message in several ways:
> 
> swipe down with two fingers:  VO says "message headers." 
> 
> VO a (read contents of 
> 
> VO b (read from beginning)  same result   b: ((read from beginning): I get 
> the little "bong" error message.
> 
> Because I have a lap top with no control key on the right, I have set up 
> keyboard commanders  with right option:
> option v read contents of vo cursor and 
> option b read from beginning, and I get the same result.
> 
> Any ideas what the problem is? Thanks.
> 
> Sandy Finley
> 
> 
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