Hello,
It might have already been downloaded by itself, similar to how Apple rolls out 
iOS updates. So if it did, check your applications folder for an app called I 
think “Install macOS Sierra” or something similar.

> I hope this helps,
Jeffrey
> On Oct 12, 2016, at 10:19 AM, Stacey Robinson <stacey...@bellsouth.net> wrote:
> 
> Thanks Scott.
> I thought it was downloading but apparently not.
> I’ll start over and pay closer attention.
> Peace,                
> Stacey Robinson and GEB dog Kirk.
>                               
> mailto:stacey...@bellsouth.net
> 
>> On Oct 12, 2016, at 8:52 AM, Scott Granados <scott.grana...@gmail.com> wrote:
>> 
>> If you’re using the regular version and non beta which I assume do the 
>> following.
>> 
>> First, backup your machine.  Use time machine to do this either with a 
>> removable disk or with a network attached disk.  If you don’t have the means 
>> to do that then at a minimum back up your critical files like images, 
>> documents and so forth to external storage.  Either way make sure your 
>> critical info is stored elsewhere for the upgrade.
>> 
>> Go to your app store and enter in Sierra in the search box, or alternately 
>> look under the featured apps and select sierra.  Quick on download / install 
>> and wait for the file to download.  Once it downloads y you’ll be prompted 
>> to install. Follow the prompts.  You’ll have to periodically turn voice over 
>> back on with a command F5 as things restart and so forth but that’s fine if 
>> voice stops just click command F5 until you hear voice over on.  Follow the 
>> prompts, and once done you’ll be upgraded.  The key is to just follow the 
>> directions the installer issues and you should be good to go.
>> 
>> Good luck.
>> 
>> 
>>> On Oct 12, 2016, at 9:45 AM, Stacey Robinson <stacey...@bellsouth.net> 
>>> wrote:
>>> 
>>> Hello.
>>> Can someone give me step by step instructions for downloading and 
>>> installing the latest mac os update to my macbook air?
>>> 
>>> Peace,              
>>> Stacey Robinson and GEB dog Kirk.
>>>                             
>>> mailto:stacey...@bellsouth.net
>>> 
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