Hi, Try these in order. If the first item fixes the issue, then no need to do anything further. If the problem isn't fixed, then move on to the next item.
1. Have you actually shut the unit totally down or just closed it, thus putting it to sleep? If not, then go under the Apple menu and choose Shutdown to turn it off completely. Wait about 30 seconds then power it back on. 2. Power it off. Wait 30 seconds to a minute. Power it back on and immediately after pressing the power button, hold down the Command, Option, p and r keys at the same time. You may wish to practice holding down that key combination a time or two before pressing the power button. I usually hold my left thumb across the Command and Option keys, my left index finger on the r key and my right pinky on the p key. When holding down this combination, you will be resetting the NVRAM. Hold it down through the Startup Chime and continue holding it down through three more Startup Chime sounds, then release all your fingers. If it does not sound the Startup Chime multiple times, then you didn't get the keys down quick enough. After releasing your fingers, let it start up and see if things have improved. 3. Make sure you have a good backup of your Mac. Plug in your power adaptor. Power it down. Wait about 30 seconds. Power it back up while holding down the Command and r keys. Hold them down for 10 to 15 seconds. Wait patiently for about one to two minutes. You are now starting in Recovery mode, so VO will not be on. Press cmd-f5 to turn VO on. If VO doesn't start, wait about one minute more and try with cmd-f5 again. Follow the prompts and choose to Reinstall MacOS X and press Continue. Follow the prompts again entering your Apple ID password where necessary. If a progress bar is not announced fairly soon, use the Window Chooser (VO-f2-f2) to see if the installer is waiting for you to enter something. Depending on your Internet speed, this may take a while. There should be a progress area where you can determine how things are moving along. Let it do its thing. It may restart a few times. Do not shut it off. After it restarts, press cmd-f5 to turn VO on. If VO doesn't come on, just wait a while and try again. Be patient, and do not turn your Mac off even if it feels like not much is happening. Once it gets to the Login screen, login to your user and see how things go. 4. If none of these worked, perform a clean install. I can give instructions if needed. Similar to #3, but with a few extra steps. Later... Tim Kilburn Fort McMurray, AB Canada On Jan 4, 2017, at 16:54, Helga Schreiber <helga.schreibe...@gmail.com> wrote: Hi guys. So I just did a force shut down and it fix this issue for now. So do you think i should just a erase all content? Helga Schreiber Group Moderator for the IPad help for the blind ipadhelpfortheblind+subscr...@groups.io <mailto:ipadhelpfortheblind+subscr...@groups.io> Member of National Federation of the Blind and Florida Association of Blind Students. Member of the International Networkers Team (INT). Independent Entrepreneur of the Company 4Life Research. Phone: (561) 706-5950 <tel:(561)%20706-5950> Email: helga.schreibe...@gmail.com <mailto:helga.schreibe...@gmail.com> Skype: helga.schreiber26 4Life Website: http://helgaschreiber.my4life.com/1/default.as <http://helgaschreiber.my4life.com/1/default.aspx>px INT Website: http://int4life.com/ <http://int4life.com/> "For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life." John 3:16 Sent from my iPhone 7 running IOS 10.1.1 On Jan 4, 2017, at 6:49 PM, Helga Schreiber <helga.schreibe...@gmail.com <mailto:helga.schreibe...@gmail.com>> wrote: > Hi guys. So I just turn on my Mac now,and Voiceover announce Apple logo > iNstaller Progress has no windows. So it happen again. This is very randomly. > So it happen again. This is not good. I just came back from teh Apple Store. > This is driving me crazy lOL any suggestion. Thanks! > > Helga Schreiber > Group Moderator > > for the IPad help for the blind > > ipadhelpfortheblind+subscr...@groups.io > <mailto:ipadhelpfortheblind+subscr...@groups.io> > > Member of National Federation of the Blind and Florida Association of Blind > Students. > Member of the International Networkers Team (INT). > Independent Entrepreneur of the Company 4Life Research. > Phone: (561) 706-5950 <tel:(561)%20706-5950> > Email: helga.schreibe...@gmail.com <mailto:helga.schreibe...@gmail.com> > Skype: helga.schreiber26 > 4Life Website: http://helgaschreiber.my4life.com/1/default.as > <http://helgaschreiber.my4life.com/1/default.aspx>px > INT Website: http://int4life.com/ <http://int4life.com/> > > "For God so loved the world that he gave his one and only Son, that whoever > believes in him shall not perish but have eternal life." John 3:16 > Sent from my iPhone 7 running IOS 10.1.1 > > On Jan 4, 2017, at 5:09 PM, Simon Fogarty <si...@blinky-net.com > <mailto:si...@blinky-net.com>> wrote: > >> HI Chris and Helgar, >> >> Any chance you could keep this on the list as it might be of use to others >> at some point, >> >> It sounds very familiar to me but I can’t think why and would like to know. >> >> I am wondering about file volt but the installation messge is what’s >> confusing me. >> >> From: macvisionaries@googlegroups.com >> <mailto:macvisionaries@googlegroups.com> >> [mailto:macvisionaries@googlegroups.com >> <mailto:macvisionaries@googlegroups.com>] On Behalf Of Christopher-Mark >> Gilland >> Sent: Thursday, 5 January 2017 7:58 AM >> To: macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com> >> Subject: Re: Urgent, urgent Apple Logo appears with a message Installing >> Progress has not windows sometimes when I turn on My Mac computer! >> >> No worries, it's all good. >> >> Chris. >> >> ----- Original Message ----- >> From: Helga Schreiber <mailto:helga.schreibe...@gmail.com> >> To: macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com> >> Sent: Tuesday, January 03, 2017 9:10 PM >> Subject: Re: Urgent, urgent Apple Logo appears with a message Installing >> Progress has not windows sometimes when I turn on My Mac computer! >> >> Hi guys! I ment OS 10.12.2 Thanks! >> >> Helga Schreiber >> Group Moderator >> >> for the IPad help for the blind >> >> ipadhelpfortheblind+subscr...@groups.io >> <mailto:ipadhelpfortheblind+subscr...@groups.io> >> >> Member of National Federation of the Blind and Florida Association of Blind >> Students. >> Member of the International Networkers Team (INT). >> Independent Entrepreneur of the Company 4Life Research. >> Phone: (561) 706-5950 <tel:(561)%20706-5950> >> Email: helga.schreibe...@gmail.com <mailto:helga.schreibe...@gmail.com> >> Skype: helga.schreiber26 >> 4Life Website: http://helgaschreiber.my4life.com/1/default.as >> <http://helgaschreiber.my4life.com/1/default.aspx>px >> INT Website: http://int4life.com/ <http://int4life.com/> >> >> "For God so loved the world that he gave his one and only Son, that whoever >> believes in him shall not perish but have eternal life." John 3:16 >> Sent from my iPhone 7 running IOS 10.1.1 >> >> On Jan 3, 2017, at 9:07 PM, Helga Schreiber <helga.schreibe...@gmail.com >> <mailto:helga.schreibe...@gmail.com>> wrote: >> >> Hi all! How are you all? This is an urgent thing that I will like you guys >> to help me figur out why it occurs or if you guys are having it as well on >> your Mac computers. So after I updated my MacBook Air 11 inches to IOS >> 10.12.2, when I turn on my computer this apple logo appears with a message >> saying Installing Progress has no windows, and I can't go anywhere. When i >> ask my brother h who is sighted, he says that I have my user name and >> password field,an I call apple accessibility more than four times and they >> fix it by doing recovery, a force shut down after four tries, and today I >> perform VO Shift Space bar, and it brought me to my username field and >> password field. Are you guys experiencing this issue? Just wondering. This >> began for me on Sunday, December 25. I install IOS 10.12.2 on Wednesday, >> Decmember 21, then four days later this apple logo appears with this >> message when I turn my Mac on my Mac, adn it appears again after four >> days on December 29 again,and finallay today. And also, as some of you >> know the use authentication window stil is announce by Voiceover and there >> is not window about that. So Do yu guys have nay idea why is this issue >> occurring after I instal IOS 10.12.2? Voiceover says wen I move vO right, >> Installer Progress ahs no windows,and nothing else. I wil really appreciate >> any help you guys can provide me regading this matter. I look forward in >> hearing form you soon. Thanks and God bless! >> Helga Schreiber >> Group Moderator >> >> for the IPad help for the blind >> >> ipadhelpfortheblind+subscr...@groups.io >> <mailto:ipadhelpfortheblind+subscr...@groups.io> >> >> Member of National Federation of the Blind and Florida Association of Blind >> Students. >> Member of the International Networkers Team (INT). >> Independent Entrepreneur of the Company 4Life Research. >> Phone: (561) 706-5950 <tel:(561)%20706-5950> >> Email: helga.schreibe...@gmail.com <mailto:helga.schreibe...@gmail.com> >> Skype: helga.schreiber26 >> 4Life Website: http://helgaschreiber.my4life.com/1/default.as >> <http://helgaschreiber.my4life.com/1/default.aspx>px >> INT Website: http://int4life.com/ <http://int4life.com/> >> >> "For God so loved the world that he gave his one and only Son, that whoever >> believes in him shall not perish but have eternal life." John 3:16 >> Sent from my iPhone 7 running IOS 10.1.1 >> -- >> The following information is important for all members of the Mac >> Visionaries list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your Mac Visionaries list moderator is Mark Taylor. 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