Hello Christine and thank you so much for your kind words. 

The truth is, there are just too many variables to take into account in your 
kind of situation in order to provide a reasonably accurate solution, on-line.  

I think an appointment at the genius bar is a good idea if for no other reason 
but that they will be able to immediately diagnose the problem and resolve the 
issue.  

Please let us know what happens as I am certain that many will find your 
eventual solution most helpful.

Sincerely,

Mark  

-----Original Message-----
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of Christine Grassman
Sent: Tuesday, October 10, 2017 8:01 AM
To: macvisionaries+modera...@googlegroups.com
Cc: Christine Grassman
Subject: Incredibly continuing frustration with iCloud email aliases

Good day, Mark:
Thanks so much for understanding my issue and providing guidance. Both my 
husband and I were able to add aliases, and they are showing up in the pop-up 
choices for where we can choose to send our emails. However, we are not 
receiving emails. Our Sent folders tell us mail is going out, but they are 
either not received, or, in my husband’s case, they are coming ostensibly from 
his gmail account or not showing up at all. We are not receiving b bounced 
mail, but he did receive one message saying “This is not one of your From 
addresses”.
I chose “add account” and “make this account available” in mail and filled out 
the fields. However, we cannot send or receive email from these addresses; they 
don’t appear, for all intents and purposes, to exist.
My husband called Apple. They made him first remove his Sim card, dust it off, 
then reinsert it. They also had him sign out of the account and then sign back 
in. Nothing is working. At this point, he believes he needs to make a Genus Bar 
appointment; yet, we cannot help thinking there is something simple and 
ridiculously obvious that we are missing. If you have any ideas, they would be 
appreciated. Thanks so much. 
Christine

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