Hi Krister, I know I've struck a similar situation like this a couple of years back where the Sophos version I used wasn't working well with I think it was OS X 10.10 at the time.
We had a link to a Sophos page that had a script that you could run which would remove the old version of Sophos getting rid of everything from it's installation. I will check this one with our security team on Monday if you can hang on that long. Otherwise may be searching for a Sophos removal tool would be a good solution . -----Original Message----- From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] On Behalf Of Krister Ekstrom Sent: Saturday, 4 November 2017 5:12 AM To: macvisionaries@googlegroups.com Subject: Strange problem with Sophos AntiVirus Hello, I’m trying to uninstall Sophos Antivirus so that i can reinstall it again. The saga started a while back when i suddenly couldn’t open Sophos at all because it claimed that an image was missing and when i tried to quit, the application got into an endless loop where it popped up the dialog about that it couldn’t open time and time again. I stupidly uninstalled only the application portion and forgot that deep in the system there was this Sophos agent that should be turned off before uninstalling, now the real fun begins: Every time the computer starts up i get this message saying that the Sophos agent couldn’t be opened because of an unexpected error a help button and an ok button. Pressing the ok button makes the dialog go away a couple minutes at best but then it comes right back again and pressing ok only pops it up again. I have chosen to ignore the dialog because i don’t know what to do and how to do it to get rid of the offending component and reinstall Sophos again. I have been into the login items page, but Sophos agent can’t be found. I have tried to kill processes but no process with the name ”Sophos agent” is present. I have tried to throw away components from the /user/library but it can’t be done because a component is in use. What can i do? /Krister -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: macvisionaries+modera...@googlegroups.com and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: macvisionaries+modera...@googlegroups.com and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
