Was the process of linking to iTunes appropriate or did you need to do
something completely different?
Best wishes,
Jonathan Cohn
> On Jan 22, 2018, at 7:24 AM, Sarai Bucciarelli <sarai.bucciare...@gmail.com>
> wrote:
>
> We finally got it restored. He had setup Facetime but it wouldn’t unlock
> either.
>
> Sarai D Bucciarelli www.linkedin.com/in/SaraiDBucciarelli
> <http://www.linkedin.com/in/SaraiDBucciarelli>
>
> From: macvisionaries@googlegroups.com
> [mailto:macvisionaries@googlegroups.com] On Behalf Of Dean Adams
> Sent: Monday, January 22, 2018 4:43 AM
> To: Macvisionaries macvisionaries <macvisionaries@googlegroups.com>
> Subject: Re: disabled iPhone X
>
> Hi There,
> Did you try logging into your fathers icloud account in itunes
> if not try this Did he not setup face ID to unlock his Iphone x
> Regards Dean
> Sent from Dean Adams Macbook Pro
> breezepa...@gmail.com <mailto:breezepa...@gmail.com>
> Voip phone: +6124307 9248
> Mobile: +61428133758
> Skype and Twitter : deanadams9
>
>
>> On 21 Jan 2018, at 12:57 pm, Sarai Bucciarelli <sarai.bucciare...@gmail.com
>> <mailto:sarai.bucciare...@gmail.com>> wrote:
>>
>> Hello:
>> I could use some help.! My dad disabled his iPhone X by not typing in the
>> password right. We cannot get voiceover on. We tried using iTunes recovery
>> mode and got an error. I have access to my own mac, a windows machine, and
>> dad’s icloud account info. How can I get the phone back to factory defaults
>> so we can start over?
>>
>> Sarai D Bucciarelli www.linkedin.com/in/SaraiDBucciarelli
>> <http://www.linkedin.com/in/SaraiDBucciarelli>
>>
>>
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