Hi Kara, I’m new to Apple TV having purchased 2 4K’s back in December. While I can get it to do some of the things I’d like, I’m less than thrilled with accessibility on them. The touch screen is a pain to deal with. I have learned that swiping to fast or at least what the touch pad interprets as to fast sends the focus rapidly skipping over options. I’m not a large person with large hands so it has nothing to do with the size of my fingers – the screen is super tiny and I think the smallest motion sends it flying.
I also think the device is just not clear enough in annunciating sufficient information to assist a blind user in what needs to be done to operate it and get the expected results. I’m not using the devices to the extent I wanted to and feel a bit, just a bit, defeated in having bought them. Perhaps those are only my issues being very new to using Apple TV. However, I have had problems just getting apps to download install and set-up. For my taste, Voice Over doesn’t announce enough descriptive information as to what fields should be filled in. For instance it wants a password, well which one? If it would be clearer in stating if it is looking for my Apple ID password, or the password to something else I’ve signed up for and am now down loading and trying to install the app. That would help enormously in filling in edit fields. The typing mechanism is for the birds on the Apple TV remote, at least I can use my IPhone for typing. Eileen From: Cara Quinn Sent: Tuesday, March 13, 2018 12:23 PM To: 'Adrian Leong' via MacVisionaries Subject: Re: What use do you find from your Apple TV? Phil, I completely agree with you in regard to accessibility on the Apple TV 4th Gen. In terms of day-to-day enjoyment and ease of use, in my opinion, the accessibility on the 4th Gen has gone way way way down. There are three main areas where I find this to be true most. The first is in the squirreliness of the use of the menu button to enable / disable VO in certain circumstances such as when in Music. I.E. I will find that on more than one occasion, VO will either not turn on with the usual triple press of the menu button, or once VO is on, I will not be able to leave the Now Playing screen in Music to go back to the Apple TV Home screen. I have seen this issue in other Apple apps as well, but it is intermittent. I have more than one Siri remote so I have also checked to see that both remotes work properly and they do. So this is an issue with the Apple TV 4th Gen with VO apparently. secondly, Rewinding or fast forwarding when watching video content can be absolutely excruciatingly tedious depending on which video apps you might be using. Hulu in particular can be utterly horrible for this. Yes, I know that this is a third party situation, but this reflects how poorly the touch pad on the Siri remote behaves both with and without VO. I have had many complaints from sighted folks on this as well. -And furthermore, if you go and read reviews on the Siri remote on the Apple Store app, almost every single review is incredibly negative. -And I personally couldn’t agree more. This is actually the worst Apple interface I have ever used by far. Lastly, (and this is the major one for me) the bluetooth keyboard support has suffered utterly when using Voiceover. I.e. apparently, the accessibility team has tried to make the experience of using a bluetooth keyboard with VO on the Apple TV, behave more like that of using VO on a Mac. Unfortunately, in this case, this has severely crippled accessibility in this regard. What I mean is this; in the past, when using a bt keyboard with an Apple TV, the arrows would move the cursor in their respective four directions on the screen. Now, if you turn on VO with a bt keyboard paired, the arrows do not work this way. The most obvious issue is that you cannot move straight down on the screen, you need to move left to right . This is a huge problem in that it is not only more cumbersome to get where you need to go, but there are actually some cases where you cannot get there at all using the keyboard. You actually need to stop trying to navigate with the keyboard and use the remote to move the cursor. Now, if this were a design issue across the board for both sighted and blind users, I would simply question Apple’s UX design choice. -However, this is not across the board. This is purely an accessibility design issue. If you turn off Voiceover, the bluetooth keyboard goes back to working as it always has, with the arrow keys working normally. If you then turn on Voiceover, the keyboard stops working as it should and goes back to performing as I have been mentioning above. So, instead of actually assisting blind users in having an easier and more enjoyable experience with the Apple TV, now it is actually made worse and more difficult in several situations. I am curious to hear others’ experiences / opinions on these issues. Have you seen them? What do you think? Thanks so much and hope you have a great day! Cheers! Cara --- iOS design and development - LookTel.com --- View my Online Portfolio at: http://www.onemodelplace.com/models/Cara-Quinn Follow me on Twitter! https://twitter.com/ModelCara On Mar 13, 2018, at 7:53 AM, Phil Halton <philh...@gmail.com> wrote: I don’t understand how you can say that the accessibility with the fourth GEN is fine when you don’t even own one. Am I wrong or did you say you have the third GEN and then speculated about the fourth GEN saying it’s accessibility was fine. Forgive me if I have misunderstood, but this is the very definition of “fake news“. Actually, I just upgraded from the third GEN to the fourth GEN and I don’t find accessibility to be find at all. In fact, it’s kind of clunky in certain ways. No doubt the fourth GEN has its advantages especially with the Siri remote, but I kind of prefer the third GEN in certain areas. Oh well, I just had to chime in because you really blew my mind with that statement. Sent from my IPhone > On Mar 12, 2018, at 12:06 PM, E.T. <ancient.ali...@icloud.com> wrote: > > I still have the 3rd generation so am limited to what apps are on it. I can > access all of my content that is in the iTunes library very easily. > Sometimes I use other apps but with a 4th gen Apple TV I would likely use > even more of it. Accessibility is fine though some 3rd party apps may fall > short. > > From E.T.'s Keyboard... > ancient.ali...@icloud.com > Many believe that we have been visited > in the past. What if it were true? > >> On 3/12/2018 8:07 AM, Nickus de Vos wrote: >> Hi all >> I’ve been thinking to get a Apple TV for a while and now a friend is selling >> his 4K HDR, a 64 GB one at a pretty good price. >> I have no previous experience with Apple TV, so my question, what do you >> blind voiceover users use your Apple TV’s for? >> Do you play games, do you listen to music, do you use video streaming >> services like Youtube, Netflix and Amazon Prime? >> Is apps like Youtube, Netflix and Amazon Prime Video even accessible with >> Voiceover, those are the 3 apps I mainly stream video from. >> Basically, will I get any joy from a Apple TV or will I only buy it for the >> rest of the family? >> Nickus > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. 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