Thank you for this. How do I know if I’m using portable preferences? Maybe the 
fact that I have to ask this question means I am not?

Kristeen


> On Apr 14, 2018, at 6:56 PM, Alex Hall <mehg...@icloud.com> wrote:
> 
> That's a new one for me. My only suggestion is to try something that worked 
> for me: if you're using portable preferences with VoiceOver, stop using them 
> and see if the problem persists. If you're already not using them, all I can 
> suggest is to grab a system snapshot and email it to Apple Accessibility. To 
> do this, wait for the problem to happen, then press command, option, control, 
> shift, and period, all at once. After ten minutes or so, Finder will open to 
> the results, a large file you can email with Maildrop or via a cloud service.
> 
> --
> Alex Hall
> 
> 
> 
> 
>> On Apr 14, 2018, at 11:21, Kristeen Hughes <khwi...@gmail.com 
>> <mailto:khwi...@gmail.com>> wrote:
>> 
>> I have a Mac Mini from 2016. This has also happened on previous Minis. I 
>> have never known it to occur on a laptop. I will be listening to music and I 
>> will quicklook another type of sound file or even sometimes a file that uses 
>> voiceover. I’m guessing that two sounds hit the in a very specific way and I 
>> lose not only the voice of voiceover, but all of it’s functionality as well. 
>> Other apps are still open and functioning, and, for example, if I can 
>> command+tab to iTunes, I can pause it. However, any VO command results in 
>> the default sound you get if you are at the top or bottom of a file or.
>> 
>> Is there any way to restore VO without rebooting the computer?
>> 
>> Thanks.
>> 
>> Kristeen
>> 
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