Hi,

What is likely happening in your case has to do with the VO cursor.  In the 
Navigation category of the VO Utility, if your mouse pointer ignores the VO 
cursor, then the VO-shift-space that Brian mentioned does not click the correct 
area.  You can do a few different things here.  First, you could change that 
setting in the VO Utility to have the mouse pointer follow the VO cursor, then 
when you perform the VO-shift-space the touch-tones should work.  
Alternatively, when you make the call, there is a special notification that is 
displayed, so, press VO-n to bring focus to that notification area, press 
VO-cmd-f5 to bring the mouse to the VO cursor, then perform the VO-shift-space 
as mentioned.  In either case, the touch-tone should work for you.

Later...

Tim Kilburn
Apple Teacher
(with Swift Playgrounds Recognition)
Fort McMurray, AB Canada

On Jun 7, 2018, at 14:25, aliFaisal <faisal.a...@icloud.com> wrote:

Brian,
When I do this, it just brings up the apple menu.
Thanks

> On Jun 6, 2018, at 11:53 AM, Brian Hansen <ozark.bluesma...@gmail.com 
> <mailto:ozark.bluesma...@gmail.com>> wrote:
> 
> When placing a call on your Mac using FaceTime, once the call is connected to 
> your bank, or where ever you want to access an automated system, just hit 
> Shift-VO-Space when the call is connected, and you will be able to manually 
> enter in digits just as if you were using a regular phone.
> 
> Blessings,
> 
> Brian
> 
> 
>> On Jun 5, 2018, at 6:05 PM, 'Jason White' via MacVisionaries 
>> <macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com>> 
>> wrote:
>> 
>> Is it possible to generate DTMF tones whilst on a FaceTime call, as with a 
>> telephone keypad?
>>  
>> If I call an interactive voice response system, I usually need to be able to 
>> enter digits and the pound key, at least. I found an indication via a Web 
>> search that FaceTime supports this, but it didn’t work when I tried it by 
>> typing digits while the FaceTime window had focus during a call.
>>  
>> 
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