Mary Jo,

Not totally sure, but with banking web sites, when you change your web browser 
its as though you have switched to a new computer. When I first used Chrome to 
log into my banks web site, it recognized that things were not the same and it 
had me go through a security process where I had to enter a code they texted 
me. Perhaps the problem was something similar. Although, it sounds like your 
transactions went through. 

From: Mary Jo Partyka 
Sent: Sunday, June 17, 2018 10:23 AM
To: macvisionaries@googlegroups.com 
Subject: Trouble with Online Banking from Bank of America

Hi,

The Bank of America changed its site a few months ago.  I first started paying 
bills with Google Chrome and used it for other things.  Now Google Chrome is 
acting weird and not even showing me the links that I need to use to get to 
things.  Last night I made Internet Explorer my default browser and tried to 
pay my bills three different times.  I tried it on another computer today and 
when I got to Make Payments, it took me out of the payments section.  When I 
called the bank,, they said that all of my payments registered and went 
through.  However, I should be able to see whether the payments went through 
myself so that I could copy down the confirmation number.  Should I delete 
Google Chrome as a browser?  I really don’t want to do that but the app nhas 
become unresponsive.  When I talked to the person at the bank today she said my 
payments had gone through on Microsoft Edge.

Any clarificaiton would be appreciated.
Mary Jo Partyka
choir...@gmail.com


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