I ordered my XS Max threw t-mobile, and had no issues either time, just click 
one the link in the email, switch to buttons on the roofer, and vo spacebar on 
it.

> On Oct 22, 2018, at 10:56 AM, tim <mrga...@gmail.com> wrote:
> 
> They must have started that this year. Because when I got my iPhone 8 they 
> just sent it to me and added it to the bill.
>> On Oct 20, 2018, at 11:07 AM, Mary Otten <motte...@gmail.com 
>> <mailto:motte...@gmail.com>> wrote:
>> 
>> No, of course you wouldn’t have that problem at the store. My problem is 
>> that I did not want to have somebody take me to the store and then have to 
>> wait while we went through the process. I thought I could just do it from 
>> home online which I have done before. Not this time, at least not until my 
>> husband got home and could complete that final step.
>> 
>> 
>> Sent from my iPhone
>> 
>> On Oct 20, 2018, at 8:03 AM, matthew dyer <ilovecountrymusic...@outlook.com 
>> <mailto:ilovecountrymusic...@outlook.com>> wrote:
>> 
>>> Hi, I never had that problem.  I just got my iPhone 8 Plus just last week 
>>> and went strate to the t-mobile store.
>>> Matthew
>>> 
>>> 
>>> 
>>> Get Outlook for iOS <https://aka.ms/o0ukef>
>>> From: macvisionaries@googlegroups.com 
>>> <mailto:macvisionaries@googlegroups.com> <macvisionaries@googlegroups.com 
>>> <mailto:macvisionaries@googlegroups.com>> on behalf of Mary Otten 
>>> <motte...@gmail.com <mailto:motte...@gmail.com>>
>>> Sent: Friday, October 19, 2018 8:33:24 PM
>>> To: viph...@googlegroups.com <mailto:viph...@googlegroups.com>; 
>>> macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com>
>>> Subject: Inaccessible experience purchasing an iPhone through T-Mobile
>>>  
>>> I purchased, or I should say I pre-ordered, an iPhone XR today through 
>>> T-Mobile. I first tried on the website, but it kept saying it was having 
>>> problems loading and I should retry. So I ended up calling my “team of 
>>> experts“ on my current T-Mobile phone. The Customer Service from T-Mobile 
>>> was very good. The woman got my order and sent me an email with a link that 
>>> I had to use in order to electronically sign the document. They use a 
>>> service called Doc you sign. And the very last thing you have to do with 
>>> that service before you submit the order is to draw your initials or write 
>>> your name in a box on the page. Naturally, voiceover does not see this box, 
>>> so this process is not accessible. The customer service person at T-Mobile 
>>> was apparently on familiar with this process, as she had really no 
>>> knowledge of this in accessible box. When my husband got home tonight, he 
>>> did the signing. When I am curious about is whether anyone has found a way 
>>> around this ridiculous in accessible feature. It seems to me I’ve purchased 
>>> an iPhone a couple of years ago from T-Mobile using the same process, only 
>>> I don’t think it was doc you sign. Or if it was, I didn’t have that stupid 
>>> box. I wonder how others did with their online purchases through carriers.
>>> Mary
>>> 
>>> 
>>> Sent from my iPhone
>>> 
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