Hello.
Thank you very much.
Actually, I figured this out after trial and error later. 

Regards.
Nektarios.


> On 14 Nov 2018, at 13:14, 'Shawn Krasniuk' via MacVisionaries 
> <macvisionaries@googlegroups.com> wrote:
> 
> Hi. Actually you do need to sign in to your Sero account to use the 
> subscription. Even though you bought a subscription, you still need to log in 
> to the account you purchased the subscription for. HTH.
> 
> Regards,
> Shawn,
> Sent from Sophia, the MacBook Air
> 
> Facebook Username: Shawn Krasniuk
> Twitter Handle: shawnk_aka_bbs
> Skype username: bbstheblindrapper
> Facetime: bbssh...@icloud.com <mailto:bbssh...@icloud.com>
> 
>> On Nov 12, 2018, at 9:58 AM, Nektarios Mallas <nmal...@gmail.com 
>> <mailto:nmal...@gmail.com>> wrote:
>> 
>> Hi list.
>> Recently I purchase a subscription to Sero through the App Store and 
>> everything was fine and working. 
>> A few days ago , I had to re install my operating system and start over.
>> However, my Sero application that I of course downloaded again from the App 
>> Store doesn’t work. It tells me to login with my account. Obviously I can’t 
>> do that because this is an App Store subscription. 
>> I made sure that my computer is authorised through iTunes but still no 
>> success. 
>> I tried to email the support people at Serotek but they don’t know what they 
>> are talking about unfortunately. They don’t even understand how an app 
>> subscription works. 
>> Any help is very much appreciated.
>> 
>> Nektarios.
>> 
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