Hi Mark,

Waw that's interesting,

New Zealand has just had it's second bank take up the apple pay system,

So it will be interesting to see where this JC pennys story goes.

Simon F


-----Original Message-----
From: macvisionaries@googlegroups.com <macvisionaries@googlegroups.com> On 
Behalf Of M. Taylor
Sent: Tuesday, 23 April 2019 1:42 PM
To: macvisionaries@googlegroups.com
Subject: JC Penney drops Apple Pay support from retail stores and app, 9 to 5 
Mac

9to5Mac - Monday, April 22, 2019 at 3:59 AM JC Penney drops Apple Pay support 
from retail stores and app
 
Department store giant JC Penney has dropped support for Apple Pay from both 
its retail stores, and its app.
The company's Twitter support account confirmed the change over the weekend .
 
The company made the statement in response to a customer asking why the company 
would do this.
JC Penney made the decision to remove Apple Pay for our stores, we apologize 
for any inconvenience this may have caused. We will definitely forward your 
feedback regarding this for review.

Notably, the company didn't answer the actual question.

. My wife went to your store today to buy stuff. She had her phone ready to pay 
and was told you guys removed #Applepay. Why would you remove a very secure 
form of payment? Do you not care about your customers security?

. Customers in the Twitter thread are unimpressed.

. Well, you just lost my business. As other said, data breaches are a big 
problem and you took away an important tool. I no longer can trust you with my 
data.

. That's very unfortunate you would retreat from the Securest form of payment. 
I just removed the JCP app from my phone. You know who else removed Contactless 
but had the hardware? Sears.
Well guess you lost customers! Guess we'll be shopping at your competition.

. What a customer-unfriendly move.the other two anchor stores at my local mall 
take it.this signals that either you're inept with technology (data breach 
waiting to happen) or think some proprietary payment system will win out (it 
won't). Please pass the word along to reconsider.

. Why? Is your aim to serve customers from 1990, or 2019?

The chain has so far not provided any explanation for the decision.

JC Penney first started trialling Apple Pay in 2015, with a full rollout in 
2016. The company, founded in 1902, has more than 800 stores across 49 US 
states. Former Apple retail head Ron Johnson left Apple back in 2011 to become 
CEO of JCP, a role he held for just two years, the chain disappointed in the 
results of his reshaping of the retail stores.
 
Original Article at:
https://9to5mac.com/2019/04/22/jcpenny-apple-pay/


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