Hi Jean, I have been using Back Blaze for the last several years.
I have found it to be accessible enough for my needs. I should say that it is the third part of my backup approach. I also use Apple’s time machine and each week I make a clone of my computer using SuperDuper. BackBlaze is the off sight backup portion just in case something happens to both my SuperDuper and time machine backups. I have never tried to restore from Back Blaze other than to login and grab a file or two that I needed. I was able to navigate around in my backup with VoiceOver well enough to locate the files that I wanted. Also, for a reasonable price, Back Blaze will send you a copy of your backup on a hard drive. I have found them to be very reliable and reasonably priced. Again, I choose not to use them as my only backup but as a part of the whole backup strategy. If you want to start cloning your Mac, I recommend SuperDuper. It is totally accessible and the developer is very committed to VoiceOver. Take care, Robert Carter > On Mar 10, 2020, at 4:25 PM, jean parker <radiofore...@gmail.com> wrote: > > Hello All: > > I am considering purchasing Backblaze and have some questions. I am a bit > hesitant because they do not publish a customer support phone number and they > don't say anything about accessibility on their web site. Thus, I would like > to hear from the group about your experiences as follows: > > 1. I did the preliminary backup as part of the 15 day free trial. I found the > interface to select drives tricky to use so I am not sure exactly what is > selected for backup and what is excluded. > > 2. Naturally, the ultimate objective of having such a service is to be able > to restore files in case of a problem. I went to the view and restore files > interface but was also not able to find things like documents, desktop, > downloads etc. How does this work and is the restore process accessible? If > so, how is it done with voiceover? > > 3. What is people's experience with their customer support? Are they > responsive? Do they have enough knowledge to be conversant about how to > perform functions using voiceover? > > Replying off list is fine in order to reduce clutter on the list. My email is: > radioforever @gmail.com > > Many thanks in advance for your help. > > Jean > > > > Jean Parker, Ph.D. > www.buildingresilience.global > Check out my book > “Emergency Preparedness Through Community Cohesion: An Integral Approach To > Resilience: > available in ebook and hard-back > https://www.routledge.com/Emergency-Preparedness-through-Community-Cohesion-An-Integral-Approach/Parker/p/book/9781138327887?utm_source=outlook&utm_medium=email&utm_campaign=B190507833 > > > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: > mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/macvisionaries/B52F45F8-7AC7-44EC-9106-526D81F9343C%40gmail.com. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/67C98EAC-7C7F-4173-BD8C-AEC26300680A%40gmail.com.
