Hi Ian, About 3 years back, when Apple stores were open to go into, I traded in 2 Iphones and an Ipad. The only thing I was able to do in the store was let them wipe all the data and personal information off of my devices. The trade-ins had to be done by mailing them in. And if I am recalling correctly, there was also an on-line form that had to be completed before they sent the mailing cartons and related paperwork that had to get packaged with each specific device.
Depending on the condition of the device(s) they will then mail you some dollar amount back in the form of Apple gift cards. In my case I wanted to upgrade my phone, but because the phones I was trading in had to get wiped clean and shipped to them, I could not apply the gift cards towards my new purchase since I did not want to be without my cell-phone service during the interim. I wound up putting the gift cards towards Apple TV’s. So they keep you coming back to them no matter what. Eileen From: Ian Harrison Sent: Tuesday, May 12, 2020 7:40 AM To: 'Andrew Lamanche' via MacVisionaries ; 'Harry Bell' via VIPhone ; applesuppor...@yahoogroups.com Subject: OT advice on trading in old units in apple store Hi all, I am thinking of trading in my old iphone and Macbook with Apple in order to buy new ones. One thing I can’t find out is how it works while we can’t go to the stores. Could it all be done remotely? If I buy the new items, how long do I get to return the trade in items and do they send all the necessary packaging? How do they ensure the condition is right for the value they offer? I have tried to find this out but frustrated in my wanderings around the store terms and conditions. With thanks Ian -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/45608545-C2CE-499D-B3FA-4E5F51079E43%40gmail.com. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/44423EA474304878A101FD8FF9F20778%40eileen.
