Apple launches 'Self Service Repair,' allowing you to do your own iPhone
screen repairs and more

By Chance Miller 
 
Apple has a big announcement for the repair industry today. The new "Self
Service Repair" program will allow customers to complete their own repairs
on their devices, including common repairs such as battery replacements,
iPhone screen replacements, and more. 
Through the new Self Service Repair program, customers will have access to
Apple genuine parts and tools to complete the repairs. 
Apple says that Self Service Repair will first be available for the iPhone
12 and iPhone 13, followed by M1 Macs in the future. The program will launch
first in the United States in early 2022, followed by additional countries
throughout the rest of the year. 
Apple explains: 
Apple today announced Self Service Repair, which will allow customers who
are comfortable with completing their own repairs access to Apple genuine
parts and tools. Available first for the iPhone 12 and iPhone 13 lineups,
and soon to be followed by Mac computers featuring M1 chips, Self Service
Repair will be available early next year in the US and expand to additional
countries throughout 2022. Customers join more than 5,000 Apple Authorized
Service Providers (AASPs) and 2,800 Independent Repair Providers who have
access to these parts, tools, and manuals.
Apple says that the initial phase of the program will give customers access
to genuine Apple parts and tools for the most commonly serviced modules,
such as the iPhone display, battery, and camera. The company says
"additional repairs will be available later next year." 
In a statement, Jeff Williams, Apple COO, said that this new program will
give customers "even more choice" if they need to have their devices
repaired: 
"Creating greater access to Apple genuine parts gives our customers even
more choice if a repair is needed. In the past three years, Apple has nearly
doubled the number of service locations with access to Apple genuine parts,
tools, and training, and now we're providing an option for those who wish to
complete their own repairs."
This is a major announcement from Apple, which has generally opposed any
sort of at-home or even third-party repairs. Through this program, customers
will be able to purchase genuine Apple parts, access documentation, and more
and complete repairs themselves. We are still awaiting more details on
things like pricing and qualifications. 


The announcement also comes as Apple faces growing pressure amid the Right
to Repair movement. Just earlier this year the FTC announced a new policy to
step up law enforcement against repair restrictions.
More in Apple's full press release. 

Check out 9to5Mac on YouTube for more Apple news:

Original Article at:
https://9to5mac.com/2021/11/17/apple-launches-self-service-repair-allowing-y
ou-to-do-your-own-iphone-screen-repairs-and-more/



-- 
The following information is important for all members of the Mac Visionaries 
list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your Mac Visionaries list moderator is Mark Taylor.  You can reach mark at:  
mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/macvisionaries@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"MacVisionaries" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to macvisionaries+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/macvisionaries/006901d7dbd5%24d95ac300%248c104900%24%40ucla.edu.

Reply via email to