Hi Phil, Apologies for the obvious question, but have you made sure that the glass protecting the camera and sensors is clean? When I hear of a camera issue with a consistent symptom like this, I would first check to see if there may be anything obstructing the camera / sensors.
Hope this helps and apologies if you’ve already done this. Best of luck! Cheers! Cara > On May 30, 2023, at 8:20 AM, Phil Halton <philh...@gmail.com> wrote: > > For some reason the Face ID feature on my iPhone 13 has stopped working > throughout the system, and on all apps that use it. I have done the > following: rebooted the phone, always a good first step. Then I went into > Face ID settings and reset Face ID, and made sure that requires attention was > not turned on. Still no joy, I cannot log into any of the apps that use Face > ID for some reason I just get the “face not recognized “message consistently. > Any ideas before I call Apple? > > Sent from my IPhone > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: > mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/macvisionaries/0CAFB90A-DA16-4986-8A96-369015D6BC84%40gmail.com. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/7678E324-2BCF-4B1E-853F-B462EBA9EF55%40gmail.com.
