All you need to do  on a Mac is to give some permissions to RIM. That’s a bit 
tricky if you are not an experienced user but they described all necessary 
steps as clear as possible. And then it’s really easy to use. But read all 
descriptions thoroughly. 
All the best
Jürgen


> Am 19.06.2024 um 03:46 schrieb Ryan Mann <rmann0...@gmail.com>:
> 
> Yes you can take full control. Once they download the program, all they will 
> need to do is type a keyword in a box. This key word will be one you come up 
> with.  
> Ryan Mann
> Certified Assistive Technology Instructional Specialist
> rmann0...@gmail.com
> 386-383-5175
> 
> 
>> On Jun 18, 2024, at 6:28 PM, Chuck Reichel <soundpicturerecord...@gmail.com> 
>> wrote:
>> 
>> Hi Jürgen,
>> thanks so much for the reply. :)
>> I’ll check it out.
>> My friend is only use to using TeamViewer though.
>> Can I take control of his box fully  with your app recommendation?
>> Thanks again
>> Chuck
>> 
>> 
>>> On Jun 18, 2024, at 4:17 PM, Jürgen Fleger <mailinglis...@fleger.net> wrote:
>>> 
>>> Hi Chuck,
>>> I don't know about Team Viewer
>>> but Remote Incident Manager is very cool and absolutely accessible to use. 
>>> It's by Pneuma Solutions and 30 Minutes per day are free.
>>> 
>>> Jürgen
>>> 
>>> 
>>> Von meinem iPhone gesendet
>>> 
>>>>> Am 18.06.2024 um 18:06 schrieb Chuck Reichel 
>>>>> <soundpicturerecord...@gmail.com>:
>>>> 
>>>> Hi List,
>>>> I have a friend that needs tech-support & wants me to use TeamViewer to 
>>>> help him with Avid’s Pro Tools.
>>>> Is this doable with VoiceOver?
>>>> If so what are best practices while using TeamViewer on my Mac Pro & his 
>>>> Mac pro?
>>>> Thanks
>>>> Chuck
>>>> 
>>>> 
>>>> 
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