I do and I have a lot of problems with their site. they use flash for the 
account payments control panel (as I am totally blind, this is incompatible 
with voiceover). I am seriously thinking of doing a screen capture video of the 
problems I have. I have yet to figure out how to mask the username/password 
portion of the screen. I may need some visual assistance to edit the video.

-Eric

On Dec 12, 2010, at 10:39 AM, Brett Campbell wrote:

> Hi,
> 
>       Unfortunately, it's been my experience anyway, the T-mobile site not 
> only doesn't work optimally with VoiceOver, it doesn't work optimally with 
> Mac.  Sighted members of my household sometimes have to clear the dust from 
> the Windows machine to perform certain tasks within our account on their site.
> 
> 
> 
> Brett C.
> 
> On Dec 8, 2010, at 1:50 AM, Eric Oyen wrote:
> 
>> ok,
>> I have been pestering t-mobile to correct some issues on their website, not 
>> notably:
>> 1. extensive use of flash video to display amount information and payment 
>> methods
>> 2. use of a visual only captcha to even log in to the website.
>> 
>> I was wondering if any of you use t-mobile as a cellular provider and have 
>> this problem.
>> also, I am not sure whats going on, but I tried to log in there tonight 
>> after a webkit update and the site crashes the browser. I have also tried on 
>> regular safari with the same result.I am seriously tempted to make a screen 
>> capture video of the problem and post it via youtube (the accessibility 
>> issue that is). its been 3 months of bothering these guys with no results. I 
>> wonder what result a youtube video will have?
>> 
>> any other suggestions?
>> 
>> -Eric
>> 
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