All, I sent this to the VI Phone list, but I know some of you have Braille displays and have or are using them with your iOS device. If so, please see below and your assistance is appreciated in advance. > I just got a new Refreshabraille 18. I have already discovered that I am > having some problems, which are a reminder of the problems I had with the > Brailliant 40. Now the one common denominator is that both are made by Baum. > So, knowing that others have reported issues with displays, I have some > questions that I would appreciate folks answering. Please send your response > directly to me to avoid cluttering the list. If you do not have a display, > but have heard of issues, please do not respond to this message unless you > have all the details. Please, I really need to get some solid evidence that I > can use to assemble a report. > > Questions: > > 1. Make and model of the Braille display you use. > 2. Firmware revision. > 3. If you know that Baum made the display for the vendor, please state yes > here. > 4. Ios Device type. > 5. Version of iOS software. > 6. Do you use wireless networking? > 7. Does your connecting or reconnecting your Braille display cause your WIFI > network connection to be lost? > A. If so, did you try changing your 2.4Ghz router from the typical default of > channel 11 to something else and did that resolve the problem? > 8. When initially pairing your iOS device, did you receive an error that the > display could not be connected because there was an error in loading the > driver? > 9. Upon another attempt were you successful, but noticed odd behaviors such > as sluggishness of the display, certain commands or characters not > functioning? > 10. Were you finally able to get the display connected and functioning > correctly? > 11. If the answer to question 10 was yes, did you still encounter issues with > putting the iOS device asleep and unlocking the iOS device to find the > Braille display was no longer connected and would not automatically reconnect? > 12. Do you have other bluetooth devices such as keyboards, headphones, etc > paired as well? > 13. If you answered yes to question 12, please provide any information > regarding the other devices you have paired. > 14. Did you attempt to delete the other devices to determine if these were > creating a conflict with the display? > 15. Did you at any time attempt to reset your iOS device? > 16. Please provide any additional information that you feel may help. > Scott > > > > >
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