You write: "Every single time any one of us has written you about the accessibility problems we've been having with Drop Box, all we hear from you is, ""We're aware
of it and are working on it."". Really? Where's the evidence of your work? You keep saying that you are aware, yet, we see no results. To speak frankly, we are beginning to wonder whether or not you really actually care; even if you are aware. What do we have to do to make you understand that, if we're going to use your service, (especially if we're going to pay for it), we'd better be able to use it? What will it take?". Business people don't respond well to insult and veiled threat, even if the correspondence is well founded. Instead You might say: _____ "Many blind and visually impaired consumers have contacted your firm with accessibility issues regarding Drop Box. They are told, "We're aware of it and are working on it." Because your product is of high value to these consumers, they are most interested in any progress you have made toward making Drop Box more accessible. Could you share with this community what specific steps you have taking so far toward accessibility?" Respectfully, Steve From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] On Behalf Of Ray Foret Jr Sent: Tuesday, February 22, 2011 6:42 AM To: macvisionaries@googlegroups.com Subject: Re: [Bulk] Re: My 2 cents about the inaccessibility of the set up of drop box Look, here's how I see it. They've been telling us for about two years that they know about the accessibility issues witth Drop Box. Every single time one of us writes them about it, all we hear back is, "We're aware of the problem". I reckon it's high time one of us or maybe a bunch of us wrote them and frankly said something like this: " "Every single time any one of us has written you about the accessibility problems we've been having with Drop Box, all we hear from you is, ""We're aware of it and are working on it."". Really? Where's the evidence of your work? You keep saying that you are aware, yet, we see no results. To speak frankly, we are beginning to wonder wheterh or not you really actually care; even if you are aware. What do we have to do to make you understand that, if we're going to use your service, (especially if we're going to pay for it), we'd better be able to use it? What will it take?". Yes, I think at least one of us; or, as I said before, a number of us, ought to just put it out on the table just like that. Just one of us isn't enough. We need to do this on a daily basis until they realize that we WILL, NOT, BE, IGNORED!!! Thoughts? Sincerely, The Constantly Barefooted Ray!!! Now a very proud and happy Mac user!!! Skype name: barefootedray Facebook: facebook.com/ray.foretjr.1 <http://www.facebook.com/ray.foretjr.1> On Feb 22, 2011, at 2:43 AM, Sarah Alawami wrote: O can set it up fine. But you have a point there. On 22/02/2011, at 0:31, Jes Smith <theeternal...@gmail.com> wrote: Hi all. As far as I'm concerned, the complete inaccessibility of Drop Box on the Mac is inexcusable. And, I tell you this, if I was the CEO of Apple, developers would either write their code based on Apple's accessibility guidelines, or, there programs would just be rejected. IT's a black and white issue as far as I'm concerned. I mean, mercy! IT's bad enough that we couldn't access the drop box menu, but now that we can't even set the client up without sighted help? And honestly, I don't think petitions would do a lot for our cause. Individual complaints have been sent to drop box for over two years, and they've done nothing to show us that they hear our cries for accessibility. I'd sign the petition, but don't think it will help much. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionaries@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionaries@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionaries@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionaries@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
