thanks, Les.  If Jenny's suggestions don't work, that'll be our next step.  
Hopefully we won't need to do that. :
Cheers,
Donna

On Jul 27, 2011, at 9:21 AM, Les Kriegler wrote:

> Hi Donna,
> 
> Have you contacted Apple or your internet provider?  Something obviously 
> isn't right as you shouldn't be getting that message.  Not with Apple TV, but 
> I've had occasional connection problems and unplugging and plugging in the 
> router has fixed these types of issues.  Good luck with this.
> 
> Les
> On Jul 27, 2011, at 7:22 AM, Donna Goodin wrote:
> 
>> Hi Les and Patrick,
>> 
>> thanks for the feedback.  those aren't the problems we're having.  For some 
>> reason, when we go to watch Netflix, we're are told that Apple TV is not 
>> connected to the internet.  Sometimes it downloads about 2 seconds worth of 
>> content first, sometimes not.  But I know our network is functioning 
>> properly, because our computers are connecting just fine.
>> Best,
>> Donna
>> 
>> On Jul 27, 2011, at 12:13 AM, Patrick Neazer wrote:
>> 
>>> Hello Les, Donna, and all:
>>> 
>>> Just chiming in on the Apple TV thread.
>>> 
>>> There has not been any difficulties with Apple TV hear except when the 
>>> power has gone out. Then, for some reason when starting Apple TV again 
>>> voiceover has gone on vacation. It must be activated again by going to the 
>>> settings menu (which is all the way to the top right), arrowing all the way 
>>> down and then up two. Press the select button twice and voiceover should 
>>> return.
>>> 
>>> Come to think of it, we lost power here for a few minutes this evening so I 
>>> get to try this again ... yay :). 
>>> 
>>> If something unexpected should occur I will let you and the list know ... 
>>> here is hoping for the best.
>>> 
>>> Take good care and I wish you enough.
>>> On Jul 26, 2011, at 10:30 PM, Les Kriegler wrote:
>>> 
>>>> Donna, overall, Apple TV works well here and I don't experience the 
>>>> problems that others have reported.  On two occasions, I had to unplug the 
>>>> device from the wall as it froze, and on occasion, I don't hear VoiceOver 
>>>> after closing down an event, but those are minor issues.  With Netflix, I 
>>>> experience no difficulties thus far.
>>>> 
>>>> Les
>>>> On Jul 26, 2011, at 9:43 PM, Donna Goodin wrote:
>>>> 
>>>>> Hi all,
>>>>> 
>>>>> I've recently heard some of you making reference to difficulties you have 
>>>>> had lately with Apple TV.  We are also having problems, and are trying to 
>>>>> figure out if the problem is the network or the Apple TV.  What kind of 
>>>>> problems have folks been having?
>>>>> TIA,
>>>>> Donna
>>>>> 
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