Hi cody,

ARD is accessible in most everything except when you are taking control of 
another's computer.  You can install packages, copy apps and/or files, text 
chat, send Unix commands and a host of other things.  The problem comes in when 
you are Observing or taking control of another computer.  These functions are 
totally graphical, thus the APIs are not recognized between machines.  Now, 
maybe there is some sort of way to circumvent this but I've not investigated it 
enough to make any informed comments.  I've also never used it outside of a 
given subnet.  That is, I can do everything I need to do with ARD within my 
site but if I try to connect to other computers within our organization that 
reside in another site and thus another subnet, then they are not visible to 
me.  Again, there may be some sort of setting that will allow for that but I've 
not yet found it.

HTH.

Later...

On 2011-11-06, at 11:08 AM, Cody wrote:

> Hey all,
> 
> I'm just wondering if investing in apple remote desktop version 3 is worth my 
> time, in terms of accessibility. My friend Geno, who just joined the list wil 
> no doubt need some help in the future on his mac. What I don't know is if I 
> can remote into his machine just like one would do with jaws tandem and take 
> control of his box and show him things that need to be done. For $80 it 
> better make my coffee, but does anyone have any experience?
> 
> Cody
> 
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Tim Kilburn
Fort McMurray, AB Canada

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