Hi Pam. You're 100% correct. You can get most of the content in similar flavors on the web, so there is really no point to subscribing unless you're looking for sports coverage. There are ways around this too, though some of them aren't for the less technically oriented, and probably shouldn't be discussed on list as it's a sort of gray area. I have tried tu sign up for a subscription a few times, since I wanted the online only option, but couldn't seem to do so through their website. I'm certainly not the most advanced screen reader user, but I consider myself well above average when it comes to navigating the web with either Safari, Firefox, or Internet Explorer. When I contacted their customer service people on 3 different occasions, I had such a difficult time understanding them and they had trouble understanding me, that I resorted to sending the company emails. Sadly, my questions were never answered. So they lose out on a customer who would have paid for the programming because of some specific content, which I'll have to get elsewhere. It's pretty pathetic when they don't even make it easy to take your money...
Scott On 10/11/12, Krysti .Power <happypuppy...@gmail.com> wrote: > It was me asking thank you > On 2012-10-11 6:13 AM, "Pam Francis" <ppowell...@aol.com> wrote: > >> Hi folks, >> In a previous thread, someone was asking about the accessibility >> to the siriusxm site. >> I have until recently subscribed for several years. I finally gave it up >> largely to its inaccessibility. >> When Sirius & XM were separate entities, their respective sites were >> somewhat usable. However, since the merger, the flash & all of the >> pretties >> for the sighted community's benefit told me they no longer wanted my >> money >> nor my patronage. Their ipad App is half usable. Last I knew, their >> iphone >> app was still crap. >> I realize we as visually impaired consumers can not stomp our feet & >> throw >> tantrums; however, if a service takes our money as a subscription >> as does siriusxm, or services like it, we deserve a means to facilitate >> our business along side our sighted counterparts. >> As a general rule their customer service is outsourced >> to other parts of the world. Seldom did I find anyone who would help me >> take care of anything supposedly accessible on the site. I wish those >> luck >> who try. I have found plenty of accessible content on the web that more >> than makes up for the inadequacies of siriusxm. >> >> Pam Francis >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To post to this group, send email to macvisionaries@googlegroups.com. >> To unsubscribe from this group, send email to >> macvisionaries+unsubscr...@googlegroups.com. >> For more options, visit this group at >> http://groups.google.com/group/macvisionaries?hl=en. >> >> > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to macvisionaries@googlegroups.com. > To unsubscribe from this group, send email to > macvisionaries+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionaries@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
