Hello all.
Further to the thread I started on the brokenness of DropBox's latest update, 
this is the response I've gotten.
Not much, but they are aware of the issues. I'm hoping we'll see a solution 
soon.
Enjoy, or not.
Matthew Campbell.



Begin forwarded message:

> From: Kelsey - Dropbox Support <notifications-supp...@dropbox.zendesk.com>
> Subject: [Dropbox Support] Re: DB: VoiceOver Compatibility with latest 
> desktop DropBox client
> Date: 12 March, 2013 8:44:18 PM EDT
> To: Matthew Campbell <wrestling.ch...@gmail.com>
> Reply-To: Dropbox Support <support+id1026...@dropbox.zendesk.com>
> 
> ## IMPORTANT ## Text below this line won't be added to the ticket
> 
> You can add a response by replying to this email.
> 
> Please be sure to reply with the same email address that you used to 
> originally contact us.
> 
> 
> 
> Kelsey - Dropbox Support, Mar 12 05:44 pm (PDT):
> Hi Matthew,
> 
> Thank you for alerting us to this problem. Dropbox engineers are aware of the 
> problem and are working on a solution.
> 
> Sorry for any inconvenience this has caused.
> 
> Best,
> Kelsey
> 
> 
> 
> Matthew Campbell, Mar 12 02:39 pm (PDT):
> Hello Dropbox team.
> I upgraded to the latest dropbox desktop client on my Mac this afternoon, 
> only to find that VoiceOver compatibility has not made the journey with me to 
> the new upgrade.
> This is happening on all of my computers, and to several people I've talked 
> to.
> Here are the issues.
> 1, The DropBox menu bar icon is no longer fully accessible. In the old 
> client, I used to be able to activate the menu bar icon using VoiceOver and 
> access the options under it with no problem. Now however, I need to use a 
> work around to access the options under it.
> 2, Access to DropBox settings using VoiceOver. This also used to be possible 
> under the older DropBox app. Now however, the settings option can no longer 
> be activated with VoiceOvers keystrokes. I can no longer adjust notification 
> settings, change whether or not DropBox starts with my computer, etc.
> For anyone testing these problems, VoiceOver can be activated on any Mac by 
> using the command f5 keystroke.
> Thank you for looking in to this.
> 
> Message-Id:99T4TN81_513fcbe2a5440_637cc7e07014625a_sprut

-- 
You received this message because you are subscribed to the Google Groups 
"MacVisionaries" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to macvisionaries+unsubscr...@googlegroups.com.
To post to this group, send email to macvisionaries@googlegroups.com.
Visit this group at http://groups.google.com/group/macvisionaries?hl=en.
For more options, visit https://groups.google.com/groups/opt_out.


Reply via email to