Hi there again I consider Apple Care to be like having an insurance policy on my computer in many ways. Also, you can do things with AppleCare that are somewhat difficult to do, and maybe impossible, if you have a Windows machine. I mean, Apple wasn't going to tell me to call somebody else to deal with it. Let me tell you what idea; I discovered a bug in Time Machine I guess. I have been having a 1 TB drive on my computer for quite a while now. I also have a braille display hooked up to my MacBook Pro. And I had a habit of putting it to sleep by shutting the lid. There is a setting in preferences that you can set to put your computer to sleep when you shut the lid. I have been doing this with no problem, but one fine day I shut the lid, and Marbrissa back up, I got a message saying that my computer had been restarted. And then I discovered that my drive could not be accessed by Time Machine, which is a program on your computer to do backups.
I had to call AppleCare. We ended up where you formatting the disk, and copying my whole hard drive over to the Back up drive. I had never done this before, and I am very glad that I had AppleCare from my computer. When my time is up, I sincerely hope I get a letter from Apple asking me if I want to renew it because you better believe I want to renew it. Regards, GGSent from my iPhone On Mar 25, 2013, at 1:17 PM, Chris Blouch <cblo...@aol.com> wrote: > It's both the tech support and repair service. I think you get 90 days with > the hardware purchase and you can, for a fee, extend that to 3 years. I > usually don't do that for desktops but for laptops, which get banged around a > lot more, I've found AppleCare to be worth the money. How much depends on > what you bought. > > CB > > On 3/25/13 12:43 PM, anita wrote: >> AppleCare is like the waranty for calling in to tech support, right? Or is >> there a similar service to this, that has this tech support option? When >> calling, do they need any info/numbers from my computer, to pull my info up? >> Anita >> ----- Original Message ----- From: "Eugenia Firth" <gigifi...@me.com> >> To: <macvisionaries@googlegroups.com> >> Sent: Monday, March 25, 2013 11:56 AM >> Subject: Re: BestBuy Geek Squad. >> >> >> Hi there >> Besides if you get AppleCare for your Mac, and when I got mine I got an >> extension for two years, you can call that 877-204-3930 number if you have a >> problem. And they already know about voiceover. In case you don't know that >> is an Apple number. It is a number set up for blind and or deaf customers to >> call in for trouble. I've called it more than once and I can't say enough >> good things about it. >> Regards, >> Gigi >> >> Sent from my iPhone >> >> On Mar 25, 2013, at 10:36 AM, Chris Blouch <cblo...@aol.com> wrote: >> >>> I have also been very pleased with AppleCare which is a non-free option to >>> purchase with a new machine. I had a MacBook that kept crashing and after >>> walking through all kinds of diagnostics with them over the phone they >>> fedexed me a box to ship it to them and had it back in roughly 48 hours >>> with a new motherboard installed. I've never used GeekSquad but with >>> AppleCare I didn't need to. BTW, that repaired laptop is still going strong >>> six years later. >>> >>> CB >>> >>> On 3/25/13 11:25 AM, Karen Lewellen wrote: >>>> Hi there, >>>> You would be far better taking advantage of the support technical and >>>> otherwise in person by apple if there is a store near you. >>>> As often as you desire, or $99 you can work one on one with someone. A >>>> wonderful option since it both supports the commitment Apple makes, and >>>> keeps those in their stores aware of VO. >>>> Just an idea. >>>> Karen >>>> >>>> On Mon, 25 Mar 2013, anita wrote: >>>> >>>>> Hi List, >>>>> I have access to Best Buy's Geek Squad tech support line that's open >>>>> 24/7. Not sure if anyone else uses this option, and if so, are >>>>> technicians as knowledgable as this list? Would I be better off not going >>>>> through their tech support, if they don't have sufficient training in VO? >>>>> Thanks, >>>>> Anita >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google Groups >>>>> "MacVisionaries" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send an >>>>> email to macvisionaries+unsubscr...@googlegroups.com. >>>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>>> Visit this group at http://groups.google.com/group/macvisionaries?hl=en. >>>>> For more options, visit https://groups.google.com/groups/opt_out. >>> >>> -- >>> ¯\_(ツ)_/¯ >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to macvisionaries+unsubscr...@googlegroups.com. >>> To post to this group, send email to macvisionaries@googlegroups.com. >>> Visit this group at http://groups.google.com/group/macvisionaries?hl=en. >>> For more options, visit https://groups.google.com/groups/opt_out. >>> >>> >> > > -- > ¯\_(ツ)_/¯ > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries?hl=en. > For more options, visit https://groups.google.com/groups/opt_out. > > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries?hl=en. For more options, visit https://groups.google.com/groups/opt_out.
