Once you get the cover off. Use any thing that will let you pry up the tang. 
You only to need it to release. Start at the top and work your way around. You 
have to remember its made of plastic and that stuff does break.
On Aug 7, 2013, at 9:23 AM, Jessica Moss <junglebookfa...@gmail.com> wrote:

> How do you take that out properly?  I've tried to do that sense I started to 
> figure that may have been the case, sense it feels like the rubber casing is 
> looser on the side it chipped on now, but can't figure out how to get the 
> phone out of it.  Is it common for those to break like that?
>  I haven't had it that long, and thought they were supposed to be sterdier 
> than that.
> On Aug 7, 2013, at 3:38 AM, Tim wrote:
> 
>> You stated that your phone wouldn't fit back into the holder. It sounds like 
>> the otter box case is broke. Take the phone out of the case and see if it is 
>> chipped, because takes a lot to chip a metal case.
>> On Jul 27, 2013, at 10:14 PM, Jessica Moss <junglebookfa...@gmail.com> wrote:
>> 
>>> I just got my 4S a little over a year ago I think it's been now, and have 
>>> been using an otterbox defender case with it, and took it out of its 
>>> holster this afternoon when I heard this weird sound that sounded like 
>>> someone stepping in a spot of cement that had sand on it.  So at first I 
>>> thought my clip had messed up, because when I went to put it back into the 
>>> clip, it didn't snap correctly, but when I pulled it out again, I noticed 
>>> one of the sides that's kind of square shaped had a gap in it, which now 
>>> has me concerned.
>>> Is this normal?  This really has me concerned considering the fact that I 
>>> had to pay full price for the phone sense I wasn't elagible for an upgrade 
>>> when I decided to buy it, and my old phone was biting the dust, so didn't 
>>> have much of a choice unless I wanted to go with another Windows phone 
>>> which I wasn't willing to do.  Anyhow, any info someone could give me would 
>>> really be appreciated, sense I've done about 3 google searches, but can't 
>>> find anything.
>>> 
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